Languages: Portuguese and English OR English with willingness to learn basic Portuguese
Start Date: Immediate
Job Summary
We are hiring a service-oriented and detail-focused professional to join our Operations & Concierge team. This role is essential to ensure the seamless execution of client experiences in Dubai and other GCC destinations. Ideal for someone passionate about hospitality and customer service.
Key Responsibilities
Manage logistics for daily operations, tours, transfers, and reservations
Assist clients during their trip (WhatsApp, phone, in-person)
Coordinate with suppliers (hotels, drivers, restaurants, guides, etc.)
Track bookings, payments, and confirmations
Update internal schedules and service reports
Solve problems with agility and professionalism
Occasionally accompany VIP guests during special experiences
Requirements
Fluent in Portuguese and English, or fluent in English with willingness to learn Portuguese phrases
Excellent communication and problem-solving skills
Availability to work flexible hours (including weekends or evenings if needed)
Experience in tourism, hospitality, or events
Knowledge of Dubai and surrounding areas is a plus
Organizational skills and attention to detail
Driver's license in UAE is a plus
Job Type: Full-time
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