Job Description

Job Title Operations Administrator

Description

Coretrax are looking for an Operations Administrator to join the team in the UAE. This is a full-time role, based in our Abu Dhabi facility, working Monday to Friday. The Operations Administrator is responsible for maintaining and inputting records for delivery and maintenance of tools and parts and performing the billing and invoicing in a timely and accurate manner. The Operations Administrator is also required to provide office and business support for the UAE, maintain ownership of Sales Administration functions in the UAE and organise all office activities for the UAE. There is also a requirement to maintain accurate and up-to-date records for all UAE databases, assist in the optimisation of the workshop organisation and manage and prepare accurate records. The Operations Administrator is responsible and accountable for (but not limited to) the following:

• Liaison with all other staff, especially UAE Manager, Technical Account Managers, Sales Admin, and Workshop personnel
• Updating TRACS and Sage Software with Relevant information
• Understand, develop and implement general work procedures and processes, in regards to: o Logistics

o Dispatch
o Purchasing
o Invoicing
o Bookkeeping

• Facilitate and manage flights/hotel and travel for UAE personnel
• To ensure the accuracy of internal order paperwork, such as call off orders and delivery tickets against procedures and dispatch of tools
• To facilitate/coordinate receipt of POs and issuing of invoicing, follow up with Billing and Payment
• Support the facilitation/coordination of all communication with local UAE authorities, in order to obtain visa, work permits etc.
• Regular liaison with other departments, General Manager / Operations Managers / UAE Country Manager/ Technical Account Managers, as well as support employees in UK and internationally to ensure procedures and processes are followed
• Ownership, filing and editing of all UAE databases
• Advise on improvements to and adhere to the Company's QHSE procedures
• Obtain a technical understanding of CORTETRAX technology and processes
• Maintain up-to-date and accurate inventory documentation:

o Scanning & filing of newly manufactured equipment documentation
o Updating records (OTI, SIT, build sheets, repair CoCs, etc.)
o Preparation of documentation for despatch

• Record of Workshop data (performance figures, etc.)
• Organise workshop equipment repair (lathe, forklifts, pressure washer, PAT Testing, etc.)
• Organise team events in conjunction with the Operations Manager/UAE Country Manager
• Assist Managers with their duties as required
• Effective facilities management as and when required
• Act as the initial Point of Contact for the company, directing visitors and callers to the relevant personnel

The successful candidate must meet the following criteria:

• Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
• Experience in using and maintaining databases.
• Discretion and trustworthiness
• Flexibility and adaptability
• Highly motivated and organised
• Ability to work on own initiative
• Computer literacy (MS Office, email)
• Strong interpersonal skills, including verbal and written communication
• Strong attention to detail
• Customer awareness
• Ability to problem solve, multi-task and work to tight deadlines
• Flexible and adaptable
• Ability to work independently and as part of a team
• Have strong commitment towards QHSE
• Committed to the success of the Company

If you think you meet the requirements and are looking to join a dynamic, growing Company, please apply by submitting your CV. Job Type: Full-time

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