Operation Manager Contact Center

Doha, DAW, QA, Qatar

Job Description

Job Responsibilities:



Visit different client locations daily to maintain client relations and acquire new clients, ensuring high customer satisfaction and business growth. Meet individual and team performance targets, ensuring smooth team operations, providing training and development. Ensure compliance with legal, statutory, and professional regulations. Direct and monitor the tender process team for efficiency, quality, and profitability. Develop and streamline tender process plans and documentation. Contribute to organizational strategy and business planning, managing budgets and controlling expenses. Follow organizational policies and procedures, cooperating with members, suppliers, and customers. Maintain a safe and healthy work environment, updating job knowledge through ongoing education and networking. Provide monthly reporting as agreed. Analyze and improve organizational processes, workflow, and layout. Support other departments with tender-related issues. Enhance mechanisms for tender process optimization and feedback. Delegate authority and responsibility with supervision and accountability. Set an example of commitment and ethical conduct for team members. Responsibly manage resources and expenses within budgetary controls. Maintain accurate records in compliance with organizational policies and procedures. Collaborate with all team members, suppliers, and customers. Participate in special projects as required. Take ownership of allocated workload and contribute to organizational efficiency.
Job Type: Full-time

Pay: QAR7,000.00 per month

Application Question(s):

Are you ready to join immediately?
Education:

Master's (Preferred)
Experience:

Operations: 2 years (Preferred)
Language:

English (Required)
Location:

* Doha (Required)

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Job Detail

  • Job Id
    JD2228839
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Doha, DAW, QA, Qatar
  • Education
    Not mentioned