If you are a results-oriented professional with a passion for technology and a desire to lead a dynamic team, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience to . First Emirates is an equal opportunity employer. We welcome and encourage candidates having people management skill to apply!
Department Management: Supervise and manage the day-to-day operations of the CCTV and networking service department, ensuring efficient service delivery.
Resource Optimization: Effectively allocate service technicians and resources to meet project deadlines and service requests.
Project Oversight: Lead project management efforts, including planning, execution, and reporting, to ensure successful project completion.
Team Leadership: Provide guidance and leadership to service technicians, assign duties, and support their professional development.
Quality Assurance: Maintain high-quality service standards, ensure customer satisfaction, and adhere to industry regulations and standards.
Reporting: Regularly report department performance and project status to the Operation Manager and stakeholders.
Client Interaction: Collaborate with clients to understand requirements, provide technical expertise, and resolve service-related issues.
Process Improvement: Identify areas for process enhancement and implement best practices to optimize departmental efficiency.
CRM Managing: Oversee the management of the CRM system to enhance client relationships, track interactions, and improve service delivery.