Job Description

Role Overview:

The Operations Coordinator oversees daily onsite manpower operations, ensuring smooth deployment, attendance tracking, worker supervision, and coordination between clients, workers, and the internal HR/operations team. The role is hands-on and requires strong field management, communication, and problem-solving skills.

Key Responsibilities:

1. Onsite Manpower Deployment & Coordination

Ensure timely mobilization and demobilization of blue-collar workers at project sites.

Assign workers to tasks based on skills, client instructions, and daily requirements.

Coordinate replacements for absenteeism, emergencies, or client requests.

2.

Attendance & Timesheet Management

Monitor daily attendance, late arrivals, and absences.

Collect, verify, and submit timesheets to HR/payroll.

Track overtime, shift changes, and leave approvals.

3. Workforce Supervision & Productivity Monitoring

Monitor worker performance, discipline, and adherence to site rules.

Report low performance, misconduct, or safety violations to the Operations Manager.

Ensure workers follow proper procedures and meet productivity expectations.

4. Client Liaison (Onsite)

Serve as the primary contact for client supervisors and site managers.

Communicate daily manpower status, issues, and special requests.

Coordinate manpower forecasts and support client audits/inspections.

5. Worker Welfare & Issue Resolution

Address worker concerns related to work assignments, safety, and basic needs.

Escalate grievances to HR/Operations when required.

Ensure workers understand site rules, PPE requirements, and safety protocols.

6. Documentation & Compliance

Maintain onsite records of worker ID cards, PPE issuance, and safety briefings.

Ensure all workers deployed onsite meet documentation and compliance requirements (visa, medical, certifications, etc.).

Assist in onsite inspections and compliance checks.

7. Logistics & Resource Coordination

Coordinate transportation, accommodation movements, and shift arrangements.

Ensure PPE availability and timely distribution.

Support mobilization of new workers (orientation, allocation, job briefing).

8. Reporting

Prepare daily/weekly manpower reports for internal teams and clients.

Update the operations team on site requirements, worker performance, and any incidents.

Maintain accurate and organized onsite logs.

Candidate Profile:

High school diploma or bachelor's degree preferred.

1-3 years of experience in manpower/staffing operations (blue-collar).

Strong onsite supervisory and coordination skills.

Good communication skills (multilingual is an added advantage).

Familiarity with attendance systems and basic reporting tools.

Ability to work in a fast-paced, high-pressure environment.

Physical readiness for field/onsite work

Job-Specific Knowledge & Skills:

Leadership and team coordination

Problem-solving and quick decision-making

Strong organization and time management

Conflict handling and worker discipline

Reliability and proactive approach

Safety awareness

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month