Job Description

Qualifications:

Bachelor's degree in Business, Marketing, eCommerce, or related field. Minimum of 3-5 years of experience in online store management, digital commerce, or related roles. Strong knowledge of e-commerce platforms, digital tools, and online marketing strategies. Experience in managing client relationships, stakeholder communication, account management, and procurement/invoicing processes. Strong analytical skills and experience with performance analytics tools (Google Analytics, Excel, power point etc.). Excellent communication skills in both English and Arabic . Ability to manage multiple projects simultaneously in a fast-paced environment.

Key Responsibilities:

Retailer Site Management:

Oversee products on retailers sites, ensuring accurate product listings, timely inventory updates, and smooth checkout processes.

Performance Monitoring:

Analyze online store performance metrics, including sales, traffic, conversion rates, and customer feedback, and provide actionable insights for continuous improvement.

Product Listings & Content Management:

Collaborate with product teams to ensure accurate and effective product information, images, and promotions are displayed on the platform.

Customer Experience:

Ensure high levels of customer satisfaction by optimizing the user journey and resolving any platform-related issues.

Team Collaboration:

Coordinate with cross-functional teams (marketing, retailer site team, sales) to implement promotional strategies, ensure site functionality, and execute product launches.

Reporting & Analysis:

weekly report on key performance indicators (KPIs), retailer tarffic trends, and market insights to management.

Retailer Relations:

Build strong relationships with retailer teams and other vendors to maintain inventory levels, ensure timely deliveries, and manage product availability.

Client Communication & Stakeholder Management:

Manage communication with clients and stakeholders, ensuring alignment with business goals and timely updates.

Account Management:

Ensure smooth and effective management of accounts, keeping clients informed and resolving any concerns promptly.

Invoicing & Procurement Processes:

Oversee procurement-related activities, including invoicing, order processing, and vendor management, ensuring accurate and timely invoicing in accordance with business requirements.
Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED6,500.00 per month