Online Sales Assistant
Ajman, United Arab Emirates
Job Description
Qualification:
- Bachelor\xe2\x80\x99s Degree in related field.
- Minimum 2 - 3 years of experience in Online Marketing/Sales.
- Fluent linguistic skills in English, Arabic, Hindi. Any other International Language shall be treated as credit.
- The candidate must manage all website and marketplace orders.
- Respond to e-commerce customer service issues in a timely & friendly manner.
- Manage pre and post-purchase inquiries via email, phone calls, WhatsApp, and social media platforms for all brands within our portfolio.
- Coordinate order processing, delivery, and returns of customer orders.
- Ensures products and order details are uploaded timely to our warehouse and store platforms.
- Manage order shipment and coordination with the warehouse to ensure customer requested delivery dates are met. Track and resolve fulfillment issues with the warehouse.
- Provide customer support assistance via email and phone.
- Serve as a backup when other online services staff are out of the office or workflow is high.
- Serve as a backup for invoicing, preparation and uploading invoices into the company database.
- Use Excel or other forms to organize data, monitor and make changes for online products and stores.
- Any other task or duty as assigned or required.
- Compile reports that track order data and sales data.
- Company offers great benefits.
- Workmen Compensation Insurance.
- Health Insurance.
- Salary + Commission + Accommodation.
- Company offers career progression opportunities.
- sales: 3 years (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD1504740
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, United Arab Emirates
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EducationNot mentioned