The Onboarding Specialist's role is to ensure that every unit that GuestReady onboards is up to the correct standards and quality. It will suit an individual with a great eye for detail and a passion for home design and comfort. The position will grant valuable experience and exposure at a rapidly scaling start-up in Dubai. This could be your opportunity to join a high-growth start-up to build yourself and build the company simultaneously. You will be part of a team of onboarding specialists and home stylists who work simultaneously to onboard new properties that homeowners give us to manage. Responsibilities (non-concluding):
Time management and coordination of delivering furnishings and orders
Work in unison with our home stylists and photographers
Build relationships and coordinate with the team (Sales & Account Management)
Support and assist the team with day to day operations
Ordering furniture and being the main point of contact for deliveries
Forecast solutions to ensure a smooth process with onboarding properties
Quality control of the units we manage
Keep up on trends, changes and competitor actions
Requirements for the role:
Well-spoken English (this is a must), other languages such as Arabic are a plus!
Ability to work under pressure being calm and composed
Fast problem solver; being able to seek solutions instantly for any given problem
Team player; able to work in an environment with cross-cultural colleagues
Detail-oriented individual with a strong focus on quality and an eye for detail
Understand the value of customer satisfaction and put it at the heart of your work
Flexibility to work on-site or remotely
Availability to handle requests at most times including the weekend
Interior Design experience is a plus!
Driving licence and has a car
Benefits:
A great working environment within a fast-growing, tightly knitted team
Challenging and diverse tasks which will let you grow day-by-day
Work with multicultural team members and international teams
Exposure to the fast-paced world of high-tech start-ups
A dynamic work environment with flat hierarchies and space for your own ideas
Health Insurance
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