The Gulf Omnichannel Manager acts as an advisor to markets on how to design, produce and distribute content for different channels of digital communication with Health Care Professionals (HCPs).
Content & Channel Specialist builds capabilities among marketers to create omni-channel content creation skills. In collaboration with Brand managers and based on overall marketing strategy for each product this role is critical to improve and optimize the way that brands interact, communicate and engage with HCPs.
POSITION RESPONSIBILITIES
Supports the pods and helps them communicate, solve problems, and deliver a great product * Provides analytics thought leadership and influences content and channel strategy design through actionable insights\xe2\x80\x8b
Develops and executes short and long-term measurement plans for proposed campaigns tactics, partnering with broader analytics team as needed\xe2\x80\x8b
Develops omnichannel KPIs, reporting and tracking\xe2\x80\x8b
Works with Country Brand Leads( CBL\xe2\x80\x99s), and other commercial roles to develop holistic omni-channel strategic plan for market
Provides personalized and tailored support and guidance on local execution to content creators and brand teams
Provides a consistent \xe2\x80\x9cOne Pfizer\xe2\x80\x9d approach to deliver cutting-edge channel orchestration and content development best practice based on local knowledge and experience, e.g.,
Channel support, analytics and utilization of SEO/SEM
Content format and delivery to meet local customer needs
Works with CBL and other commercial roles to translate strategy and tactics into yearly content plan
Advises CBLs on how to orchestrate the use of approved channels by customer type, considering their affinity to ensure the best experience possible for the customer
Introduces CBLs to A/B testing, trains them in it and ensures a rapid iteration of content with customers
Audits content proposal and provide recommendations on how to make content omni-channel adapted
Develops omni-channel best-practices & trainings and actively brings to them to markets in collaboration with global and regional functions
Develops trainings to create/enhance agile, omni-channel content creation capabilities in collaboration with L&D
ORGANIZATIONAL RELATIONSHIPS
Gulf Category Leads
Marketing colleagues
Medical Advisors
Sales Managers and Field Force
Local brand teams
Biopharma Operations, Digital
External agencies
Compliance, Legal and Quality
EDUCATION AND EXPERIENCE
Digital marketing experience
Project management
Understanding of measurement and metrics
Experience in planning and executing marketing programs across the digital ecosystem
Good orientation in the pharmaceutical environment - advantage
Both HCP and Consumer digital marketing and communications experience - advantage
University Degree or equivalent qualification/experience
SKILLS & KNOWLEDGE REQUIREMENTS
Strategic thinking
Strong analytical skills
Innovation
Creativity
Driving change
Understanding of online campaign management, advertising systems and media technologies
Ability to collaborate and navigate in a heavily matrixed environment
Advanced Office 365
Master iOS user
Marketing Execution
Project management
Vendor management
Prioritization skills
Excellent communication skills
Well organized and self-motivated
Ability to work effectively under pressure
Ethics and integrity
Czech language
Proficiency in spoken and written English
Work Location Assignment: Flexible
Pfizer Gulf is an equal-opportunity employer, and we are proud of our commitment to creating a diverse and inclusive candidate pool to support and empower our workforce.
We strive to ensure that our people are heard, seen and cared for by creating an environment that fosters inclusion and inspires colleagues to speak up to promote an engaging and inclusive culture where they can thrive.
Our diverse workforce represents the patients we serve and the communities in which we operate.
We look forward to reviewing your application and thank you for your interest.