Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\xe2\x80\x99s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
To provide commercial and administrative assistance to sales team to enable them to operate as per Company policies & work as bridge between operations and finance to streamline the commercial process.
What you will do:- Description of Accountability:

• Ensure efficient support to Sales and Product Team to enable them to conduct their business effectively by providing commercial backend in form of SO making/DO/LPOs/Order Sheets/GRNs etc
• Generate invoices/ sales returns.
• Respond to customer enquiries either over the phone or in person at office, in the absence of members of sales team
• Execute and verify the credit notes issued, keep track of deductions like promo/rebate/CDD/DC/Display etc.
• Highlight any deviation against the rebate scheme to the management if any.
• Account receivables follow-up with the sales team and ensure the payments are on time with standard reports on outstanding dues and collection realized.
• Review cheque receipts / Bank Remittance and advice finance department to allocate the payments.
• Reconcile customer statements, research and correct discrepancies.
• Support Audit related activities for department, follow ups on service/sales returns.
• Investigate and resolve queries related to non-payment of any invoices.
• Any other commercial or Sales Admin related work which may be assigned from time to time

Required Skills to be successful:-

• Good Communication Skills
• Knowledge in advanced ERP (SAP etc.)
• Excellent personal organization
• Ability to handle multiple tasks.
• Good in Microsoft Word/Excel with computing skills
• Strong communication/interpersonal skills
• Ability to work in a team.

What equips you for the role:

• Degree (4 years) or Diploma (3 years) in IT
• 4-5 years\xe2\x80\x99 experience in trade Commercial/Finance & Administrative Management. Specialization in relevant field is an added advantage.
• Customer handling capability
• Effective Communication

• Interpersonal skills
• Problem solving
• Thinking and Analytical Skills.

• Accountability

About Al-Futtaim Retail Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer\xe2\x80\x99s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference\xe2\x80\xa6