Oliver Wyman is a global leader in management consulting. With offices in 60+ cities across nearly 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation \xe2\x80\x93 www.oliverwyman.com Oliver Wyman is looking for an experienced bilingual (Arabic and English) Executive Administrative Assistant (EA)/Office Administrator in Manama to provide administrative support to up to 3 of our Partners. The Opportunity The provision of a bilingual (English/Arabic) executive level administrative support to 1-3 Partner level consultants. Hours: 09:00 \xe2\x80\x93 18:00, Sunday to Thursday with additional hours as needed Responsibilities Business Development

• Build relationships with clients and client EAs
• Understand the business goals and objectives of each supported Partner and help to push them forward proactively
• Lead the administrative support of RFPs/tender responses
• Maintain and update current list of contacts and business activities in CRM database
• Track and maintain sales activity/pipeline with each Partner
• Execute requested follow-up calls for client mailings
• Prepare letters, proposals and other documents using Oliver Wyman formatting styles
• Manage documents and project deliverables when requested
• Notify staffing and Business Impact Team of extensions/re-negotiations
• Manage storage or disposal of confidential client information
• Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary

Calendaring

• Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
• Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up
• Assist with scheduling for complex projects as requested by the Partner and/or project team

Travel Arrangement

• Coordinate travel and accommodation, book cars, rail tickets, etc.
• Coordinate with mobility and HC to obtain relevant business visas/work permits
• Develop understanding of Partner scheduling and travel preferences
• Coordinate travel efficiently by grouping client meetings where possible ("you\'re in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven\'t spoken to them for three months")

Daily administration

• Manage documents and project deliverables when requested
• Notify staffing and Business Impact Team of extensions/re-negotiations
• Manage storage or disposal of confidential client information
• Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary

Timesheet and Expense Reporting

• Prepare monthly timesheets for each assigned Partners
• Prepare all expense reports and/or delegate to a team assistant when necessary
• Request Purchase Orders (POs) as needed for relevant project teams

Team Support

• Provide coverage for EAs who are out of the office to ensure seamless support to Principals/Partners
• Provide short-term coverage for Principals/Partners who may be in the midst of an EA assignment transition or who are new to the Firm
• Provide training and support to new EAs
• Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team

Office Administration

• Welcome visitors \xe2\x80\x93 offer refreshments, direct to allocated meeting space and informing the guest\xe2\x80\x99s arrival to the meeting organizer
• Manage Office Services mailbox, incoming facsimiles, main reception phone line, and calendar
• Liaise with the office help / cleaning team and building support team for smooth day-to-day running
• Manage room bookings & configurations for both internal and external meetings/trainings/events \xe2\x80\x93 facilities\xe2\x80\x99 set-up, catering, and IT coordination if A/V is required
• Office & building security access management (access cards or fingerprint enrollment)
• Office occupancy tracking & reporting (every Monday and Thursday)
• Office maintenance \xe2\x80\x93 liaising with Facilities Specialist for support, tracking and reporting.
• Liaising with the office Landlord, contractors on Facilities
• HSE processes & policy implementation
• Main point of contact for the Bahrain Office

Experience Required:

• At least three years\xe2\x80\x99 experience at working in a similar role.
• Experience in financial services, management consultancy and/or a professional services environment a plus

Technical Skills:

• Advanced Word, PowerPoint, and Outlook skills, comfortable Excel skills
• Creative problem solving
• Knowledge of CRM systems (Microsoft Dynamics), Google Drive and SharePoint, a plus but not necessary
• Fluent English and Arabic

Skills and Attributes:

• Positive and proactive while still be collaborative
• Highly organized and detail-oriented, yet operates well within a team, as well as independently
• Professional, tactful and able to engage with colleagues at all levels in the firm
• Problem solver \xe2\x80\x93 able to work with other teams and staff members effectively to reach a viable solution and goal
• Strong service focus \xe2\x80\x93 dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
• Excellent communicator and negotiator \xe2\x80\x93 able to deal effectively with people at all levels across a multicultural environment
• Maturity, poise and judgment
• Ability to maintain and respect confidentiality
• Ability to think strategically and contribute to development of departmental model
• One who takes constructive feedback in stride and incorporates feedback quickly
• Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
• Ability to undertake projects and produce quality and timely results
• Self-starter, strong initiative, confidence and ability to work with little guidance
• Collaborative team player
• Positive attitude, sense of fun: is collegial and friendly
• Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
• Methodical, organized and excellent attention to detail
• Flexible attitude; embraces change, hard-working, cost conscious and results driven
• Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman

Bahraini applicants are welcome but not mandatory. Please send us your CV in English. Why Oliver Wyman? Working as part of our global, entrepreneurial company, you\xe2\x80\x99ll do meaningful work from day one. We\xe2\x80\x99re looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there\'s no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. We have a collaborative, supportive, flexible and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don\'t take themselves too seriously. At Oliver Wyman we believe and actively support work/life balance and have a culture that encourages openness, authenticity, flexibility and well-being, as well as being socially impactful - for more details, please visit our website: www.oliverwyman.com