We are seeking a knowledgeable and proactive Office IT Support to maintain and improve the IT systems and infrastructure across our office environment. The ideal candidate will provide technical support to employees, manage hardware and software assets, and ensure smooth operation of all IT-related systems.
Key Responsibilities:
*Provide technical support to office staff via in-person, phone, or remote methods.
*Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
*Manage user accounts, email configurations, and software licensing.
*Set up and maintain network infrastructure including routers, switches, and wireless access points.
*Maintain and troubleshoot Windows and/or Mac operating systems.
*Monitor and support office security systems, including firewalls and antivirus software.
*Ensure data backup procedures and disaster recovery plans are in place and functioning.
*Assist with onboarding and offboarding of employees by setting up or deactivating accounts and hardware.
*Maintain inventory of IT assets and ensure timely procurement of equipment.
*Document IT policies, procedures, and support incidents.
*Collaborate with external vendors or service providers when needed.
Qualifications:
*Bachelor's degree in Computer Science, Information Technology, or related field
*Proven 2-3 years experience in IT support, system administration, or similar roles.
*Excellent problem-solving skills and attention to detail.
*Strong communication and interpersonal skills.
*Ability to prioritize tasks and work independently or in a team
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED5,000.00 per month
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