At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working. What you'll do We require a Business Support Team Assistant and Receptionist with strong customer facing and administrative skills. This dual role will require extensive interaction with both internal and external clients so first-class interpersonal skills, high standards of presentation and a good level of articulation will be essential. Reception & Office Support:
Provide a warm, professional welcome to all internal and external guests, ensuring a positive front-of-house experience
Manage incoming calls in English with attentiveness and discretion
Authorize and manage visitor access to the office, including the setup of temporary Wi-Fi for guests and visiting colleagues
Receive and distribute deliveries, notifying relevant staff promptly
Prepare refreshments for meetings and ensure meeting rooms are cleared and reset after use
Manage the team calendar and meeting room bookings, ensuring efficient space utilization and accurate recording of staff whereabouts
Escalate complex booking issues or guest-related concerns to the Office Manager
Maintain and reorder office and catering supplies, ensuring availability and cost-efficiency
Provide holiday and absence cover for Corporate Services colleagues as needed
Business Support Team:
Provide proactive administrative support to Directors and Partners, including but not limited to:
Booking internal/external meetings and coordinating logistics
Printing, scanning, photocopying, binding, and filing documents
Process expenses and time entry using AlixPartners internal systems
Support invoice processing and timely payments in coordination with the Office Manager; file hard and soft copies accordingly
This description is not designed to encompass a comprehensive listing of required activities, duties or responsibilities. What you'll need Background and qualifications
Previous experience in a similar Receptionist, Administrative, or Executive Assistant role, ideally within a professional services or corporate environment
Fluency in English; Arabic is beneficial but not essential
Highly organized with excellent attention to detail and the ability to prioritize effectively
Confident using Microsoft Office and other standard business software
Personal competencies
Well presented with a calm, confident, and professional demeanour
Discreet, courteous, and committed to delivering exceptional service at all times
Highly organized with a strong work ethic, demonstrating excellent time management and attention to detail
Proactive and solutions-focused, with a diplomatic approach to handling day-to-day challenges and a positive, service-oriented mindset
Comfortable working under pressure and interacting effectively with stakeholders at all levels
Skilled at multitasking and managing competing priorities with efficiency and composure
Adaptable and dependable, with a flexible attitude toward working hours and responsibilities, including occasional overtime and shift adjustments
A collaborative and supportive team player who contributes to a positive and productive work environment
Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners'
and foster an inclusive environment with people at all levels of an organization You should have the right to work in the UAE (support will be provided by AlixPartners for residency & work permit). In addition to a great people culture, the firm offers a comprehensive benefits program.
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