Job Description

Job description:

We are looking for a highly organized and proactive individual to manage office operations while handling telesales responsibilities. This role combines administrative support with sales outreach, requiring excellent communication skills, attention to detail, and a customer-focused approach.

Key Responsibilities:

Office Administration:

Manage daily office operations, including scheduling, filing, and correspondence. Handle incoming calls, emails, and inquiries professionally. Maintain office supplies and equipment, ensuring everything runs smoothly. Assist with data entry, record-keeping, and document management. Support HR and management with administrative tasks. Coordinate meetings, appointments, and office events.
Telesales & Customer Support:

Contact potential and existing customers via phone to promote products/services. Follow up on leads and maintain strong customer relationships. Process sales orders, invoices, and customer requests efficiently. Handle customer queries, resolve complaints, and provide accurate product information.
Requirements:

Experience: Minimum 2-3 years of experience in office administration and/or telesales Strong verbal and written communication skills. Proficiency in MS Office (Word, Excel, Outlook) Excellent organizational and multitasking abilities. Customer-oriented with a persuasive and friendly attitude. Ability to work independently and as part of a team.
Job Type: Full-time