Job Description

Zeal global FZE has been offering comprehensive AV solutions in UAE and MEA for more than 10 years. We offer comprehensive IT services, AV solutions, strategic vendor partnerships, and skilled professional support for optimal technology integration.

We are looking for a proactive Female Administrative /Tele sales Assistant to provide support to our team and ensure the efficient operation of our office in Ajman.

Roles and Responsibilities

Admin Responsibilities:

Maintain a well-organized and tidy office environment. Handles inbound and outbound couriers by coordinating with team, courier companies and ensure maintaining a record of received/ dispatched items and tracking it Provide necessary support services to department and provide general administrative duties to support smooth functioning of business. Design, organize and implement appropriate filing and record management systems to ensure that records are always current and accessible with ease Prepare reports, presentations, and other documentation as required. Reconciliation of expenses, IOU and cash on hand in a timely and accurate manner Manage petty cash requirement for the sales department

Sales Responsibilities:

Conduct

inbound and outbound calls

to existing and prospective customers to introduce and promote products/services, using predefined sales scripts as a guide

Qualify leads

and generate appointment bookings or transfer hot leads to sales teams

Upsell and cross?sell

, identifying opportunities to increase average order value and customer retention

Accurately process and record

customer orders and communication details in CRM or database systems Maintain and update customer accounts, ensuring consistent follow?up and strong relationship management

Address customer inquiries and complaints

, collaborating with relevant departments to resolve issues promptly Stay informed on

product updates, promotions, and industry trends

to respond effectively to customer needs

Required Criteria:

Bachelor's degree in business administration or related field is preferred. Excellent communication skills in English both written and spoken. Proficient in computer literacy with excellent organizational and coordination abilities Minimum experience of 1+ years of relevant experience in sales (Preferably in IT Sales)& Administration Attention to details and is skilled at arranging tasks in order of importance. Preferably Husband/Father Sponsorship
Job Type: Full-time

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Ability to commute/relocate:

Ajman: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Minimum 1 year of relevant Experience * Are you on Husband/Father Visa?