Job Description

Job Purpose:

The Odoo Assistant supports the effective operation, maintenance, and user adoption of the company's Odoo ERP system. This role helps ensure that business users can work efficiently with Odoo by providing functional support, handling configuration tasks, assisting with data management, resolving routine issues, and contributing to improved business processes through the ERP platform.

The role focuses on maintaining clean, accurate data and supporting users with day-to-day Odoo operations.
Hands-on experience with Odoo (inventory, sales, purchase) and strong attention to detail are required.

System Support & Maintenance

Provide first-line functional support to internal users of the Odoo system.

Respond to support requests, troubleshoot routine issues, and escalate when necessary.

Log and track support tickets, monitor progress, and ensure timely resolution.

User Assistance & Training

Assist users with system navigation and best practices.

Conduct basic training sessions for new and existing users.

Prepare user guides, documentation, and quick-reference materials.

Data Management

Enter, update, and validate data in relevant Odoo modules (e.g., CRM, Sales, Inventory, Accounting).

Support data imports, exports, and cleanup activities.

Monitor data quality and enforce standardized entries.

Configuration & System Optimization

Assist with routine Odoo configurations (e.g., user permissions, workflows, dashboards).

Support implementation of system improvements and enhancements.

Assist with testing and validation of changes before deployment.

Collaboration & Continuous Improvement

Work with business units to understand system needs and support process improvements.

Provide feedback to technical teams to improve system workflows and reporting.

Stay up to date with Odoo features and share best practices.

Job Type: Full-time

Pay: AED4,000.00 per month