Job Description

: Application, Microservices, and Infrastructure Observability EngineerOverall Objectives

Ensure comprehensive, end-to-end visibility into the health, performance, and reliability of

applications, microservices, and infrastructure

across on-premise and cloud environments. Implement and manage modern

observability tools

to support real-time insights, distributed tracing, and predictive analytics for early issue detection and resolution. Drive incident prevention, reduce

Mean Time to Resolution (MTTR)

, and enhance system resilience through data-driven monitoring, automated alerts, and root cause analysis. Collaborate with

DevOps, Development, and Infrastructure

teams to foster a performance-centric culture in high-transaction environments.
Role-Specific Responsibilities

Design, implement, and maintain observability solutions across applications, microservices, and infrastructure using tools such as

Prometheus, Grafana, Dynatrace, and OpenTelemetry

. Leverage

telemetry data (logs, metrics, traces)

to identify and troubleshoot issues across compute, network, storage, and application layers. Enable

distributed tracing

and

service mapping

to diagnose performance bottlenecks and inter-service dependencies in microservices architectures. Support

performance engineering

by optimizing code-level performance, transaction processing, and infrastructure scalability during peak loads or major releases. Define and implement

automated remediation triggers

and escalation paths to minimize manual intervention and improve incident response times.
General Functional Responsibilities

Ensure compliance with

enterprise standards

and regulatory frameworks (e.g.,

GDPR, PSD2

) for monitoring and data collection. Collaborate with

infrastructure, application, and security teams

to enhance data ingestion, correlation, and observability maturity (progressing from reactive to predictive monitoring). Participate in

post-incident reviews

and performance retrospectives to identify trends, reduce MTTR, and improve overall reliability. Provide

out-of-hours support (L1/L2)

for critical incidents as part of a rotating on-call schedule.
Required Skills & Qualifications

Strong expertise in

observability platforms

:

Prometheus, Grafana, Dynatrace, OpenTelemetry

, ELK/EFK Stack. Proficiency in

cloud platforms

:

AWS, Azure, or GCP

, including cloud-native monitoring services. Hands-on experience with

Kubernetes

,

Docker

, and containerized microservices environments. Solid understanding of

CI/CD pipelines

(Jenkins, GitLab CI, GitHub Actions, Azure DevOps). Strong knowledge of

infrastructure monitoring

(compute, storage, network) and

application performance monitoring (APM)

. Familiarity with

scripting and automation

: Python, Bash, PowerShell, or Go. Experience with

incident management tools

(PagerDuty, Opsgenie, ServiceNow) and alerting frameworks. Good understanding of

ITIL processes

, incident response, and

root cause analysis

. Strong communication and collaboration skills to work effectively with cross-functional teams. Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
? Key Tools & Technologies (Highlighted):

Prometheus | Grafana | Dynatrace | OpenTelemetry

AWS | Azure | GCP

Kubernetes | Docker

CI/CD (Jenkins, GitLab, GitHub Actions, Azure DevOps)

Scripting (Python, Bash, Go, PowerShell)

APM, Telemetry (Logs, Metrics, Traces), Distributed Tracing

Job Type: Contract
Contract length: 12 months

Pay: AED13,000.00 - AED15,000.00 per month