Job Description

1. Operational Excellence

? Ensure smooth daily operations across all restaurant locations

? Maintain and enforce company SOPs for food quality, service, and cleanliness

? Conduct routine audits and inspections to ensure compliance

? Identify and resolve operational bottlenecks to improve efficiency

? Implement best practices to enhance overall restaurant performance

2. Financial Performance & Cost Control

? Analyze P&L statements and take corrective actions to maximize profitability

? Monitor and control labor costs, food costs, and other expenses

? Set and achieve sales targets for each restaurant

? Develop strategies to increase revenue and optimize menu pricing

? Ensure proper inventory management to reduce waste and control costs

3. Leadership & Team Management

? Supervise and mentor restaurant managers to improve team performance

? Conduct regular meetings with managers to review goals and challenges

? Recruit, train, and develop managers and key staff members

? Foster a culture of teamwork, motivation, and accountability

? Handle escalated employee conflicts and take disciplinary actions when needed

4. Customer Experience & Brand Standards

? Monitor and improve customer service standards across all locations

? Address customer complaints and ensure effective resolution

? Ensure brand consistency in food presentation, quality, and service

? Implement strategies to improve online and in-store customer reviews

? Encourage customer engagement and loyalty programs

5. Compliance & Safety

? Ensure all locations comply with health and safety regulations

? Train teams on hygiene, food safety, and workplace safety procedures

? Maintain updated records for licenses, permits, and regulatory compliance

? Conduct periodic safety drills and inspections

6. Strategic Growth & Market Competitiveness

? Stay updated on industry trends and competitors

? Propose and implement new marketing and sales strategies

? Identify opportunities for expansion, partnerships, or cost-saving initiatives

? Recommend menu improvements and promotions based on market demand

7. Reporting & Data Analysis

? Provide weekly and monthly performance reports to senior management

? Use data-driven insights to make informed business decisions

? Implement KPIs and track progress towards business objectives

Job Types: Full-time, Permanent

Pay: AED5,500.00 - AED6,500.00 per month

Application Question(s):

What is your notice period? What is your current salary? * What is your age?