Job Description

Job Title Multi Property Director Of Groups

Description

We are on the lookout for a focused Multi Property Director Of Groups / Events - Urgent Hiring to join our all-star team at Marriott International, Inc in Dubai.
Growing your career as a Full Time Multi Property Director Of Groups / Events - Urgent Hiring is an incredible opportunity to develop exceptional skills.
If you are strong in planning, cooperation and have the right mindset for the job, then apply for the position of Multi Property Director Of Groups / Events - Urgent Hiring at Marriott International, Inc today!

We are looking to hire a focused Multi Property Director Of Groups & Events to join our amazing team at Marriott International, Inc in Abu Dhabi.
Growing your career as a Full Time Multi Property Director Of Groups & Events is a fantastic opportunity to develop useful skills.
If you are strong in leadership, communication and have the right drive for the job, then apply for the position of Multi Property Director Of Groups & Events at Marriott International, Inc today!
Multi Property Director Of Groups & Events
Job Number 22160555
Job Category Sales & Marketing
Location The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
CORE WORK ACTIVITIES
Maximizing Revenue & Managing Profitability
Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.

Proactively solicits affiliate business associated with citywide events

Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Maximizes revenue by up-selling packages and creative food and beverage offerings.

Identifies and implements process improvements and best practices.

Gains understanding of the hotel's primary target customer and service expectations.

Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business.
Managing Sales Activities
Manages the sales efforts for the hotel related to local social catering business.

Responds to incoming catering opportunities for the hotel.

Closes the best opportunities for the hotel based on market conditions and hotel needs.

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Designs, develops, and sells creative catered events.

Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.

Identifies and assists with selling, implementing and following-through on catering promotions.

Promotes accountability to drive superior business results.

Executes Sales strategies and business processes.

Executes and supports Customer Service Standards and hotel's Brand Standards.

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Participates in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day).
Building Successful Relationships
Works collaboratively with property Sales and Marketing colleagues and Above Property Sales, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative.

Develops a close working relationship with operations to ensure execution of strategies at the hotel level.

Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.

Works with the property's Food and Beverage team to develop menus that drive sales.

Interacts effectively with vendors, competitors, local community, catering associations and other hotel departments (including Sales, Kitchen and Events) in order to ensure guest satisfaction.

Ensures that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
Providing Exceptional Customer Service
Serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott International.

Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
Additional Responsibilities
Performs other duties, as assigned, to meet business needs.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis. fidanto.com asks for your consent to use your personal data to:
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Company Benefits:
? Excellent benefits
? Company offers career progression opportunities
? Advantageous package
Company Benefits:
? Learning opportunities
? Advancement opportunities
? Competitive salary

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