Job Description

Key Responsibilities

Platform Administration & Maintenance

Server Management:

Install, configure, monitor, and maintain the MT4/MT5 servers, ensuring optimal performance, stability, and security for both live and demo environments.

System Configuration:

Manage platform settings, including user access, security permissions, and data backups.

Updates and Upgrades:

Apply regular system updates, patches, and enhancements, and manage the installation and configuration of

plugins

,

APIs

, and

liquidity bridges

.

Troubleshooting:

Diagnose and resolve technical issues in real-time, such as latency, price feed errors, platform freezes, or connectivity problems.

Business Continuity:

Implement and test failover procedures and disaster recovery plans to ensure high availability and business continuity.

Reporting:

Generate performance, trade, and reconciliation reports for management and internal teams.
Trading & Risk Management

Instrument Configuration:

Create and manage trading instruments (symbols), groups, spreads, commissions, leverage, and margin settings within the platform.

Monitoring:

Proactively monitor live trading activity, client positions, and overall market exposure/risk in real-time.

Risk Mitigation:

Collaborate with the Risk Management team to implement risk controls and identify and escalate critical risk issues or trading anomalies.

Liquidity Management:

Oversee and optimize connectivity to liquidity providers and external systems, often involving the

FIX protocol

.

Back-Office Support:

Perform back-office operations such as account setup, allocations, and asset configuration for various products (FX, CFDs, equities).
Collaboration & Support

Internal Support:

Provide technical support and guidance on platform-related queries to internal teams, including IT, Dealing, Risk, and Compliance.

Client Support:

Investigate and resolve complex trading and account-related queries that are escalated from the client support team.

Compliance:

Ensure the platform and its operations comply with relevant regulatory requirements and assist in audit procedures.
Essential Requirements & Skills

Experience:

Proven experience (typically 2+ years) as an MT4/MT5 Administrator, System Administrator, or similar role within a

Forex/CFD brokerage

or financial services firm.

Technical Knowledge:

Deep understanding of the MT4/MT5 architecture (Manager, Dealer, Admin Terminals, Data Feeds) and server administration (Windows Server, SQL databases, networking).

Financial Acumen:

Strong understanding of Forex, CFDs, derivatives, trading mechanics, and general market risk concepts.

Scripting:

Proficiency in scripting languages (e.g., PowerShell, Python) for automation and system management is often preferred.

Communication:

Excellent problem-solving, analytical, and communication skills, with the ability to work effectively under pressure in a fast-paced environment.
Job Type: Full-time