The goal of the Operations Line Control Oversight team is to develop and maintain a comprehensive process to proactively identify and reduce operational risk. As a senior member of the FXLM Operations Risk & Control team, the incumbent will be responsible for developing and maintaining comprehensive processes to identify and reduce operational risk; their main focus will be on the MENA FXLM Operations teams. Risk areas include but are not limited to BAU Operational process, Regulatory requirements, Internal Policy adherence, New Business initiatives, Issue & Corrective Action Plan Management and Internal & External Audit exam participation. Partnering with operations line staff, this role will be responsible for assisting in the proactive management of operating risk and remediation of control issues. This requires co-ordination across numerous internal operations teams, as well as various other support and control groups within the 2nd and 3rd lines of defense within the organization.
Key Responsibilities:

• Point of contact for MENA FXLM Operations staff for Control related activities Overseeing and coordinating Regional Control related initiatives in partnership with Senior Operations officers
• Proactive review of FXLM Operations related control processes and reporting Participate in evaluating critical; Strategic and Tactical Change; Policy and Process updates; Regulatory requirements etc.
• Support and interface to Internal and External Control organizations (Internal/external audit, Regulatory, ORM, Compliance, Finance etc.)
• Management and oversight of Corrective Action Plans (CAPs) ensuring Issues are sufficiently remediated
• Complete detailed reviews of Operational Risk Events ensuring lessons learned are shared across applicable business lines.

Job Skills/Qualification:

• Willingness to question/challenge existing processes and ensure a satisfactory outcome
• Teamwork skills in working with diverse Control officers across regions
• Proficient in metrics/Key Risk Indicators (KRI) assessment and reporting
• Strong organizational skills with the ability to multi-task
• Ability to work under pressure managing tight deadlines and/or unexpected changes
• Excellent communication and relationship skills across all management levels especially Senior Operations Management
• Analytical with great attention to detail and strong problem solving skills
• Knowledge and experience working within ICG Operations
• Bachelor’s degree

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. - Job Family Group: Risk Management - Job Family: Operational Risk - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting