Job Description

Job Purpose:

To provide timely and efficient roadside repair services for motorcycles, ensuring minimal downtime for customers while maintaining safety and service quality standards.

Key Responsibilities:

Respond promptly to roadside assistance calls and attend to stranded customers at various locations. Diagnose and perform on-site minor repairs such as battery jump-starts, flat tire fixes, electrical troubleshooting, or fuel delivery. Assess whether the issue can be resolved on-site or if towing to the workshop is required. Ensure all roadside tools and equipment (battery tester, tire repair kit, jump starter, etc.) are in good working condition. Keep accurate logs of jobs completed, parts used, and time spent per task. Maintain a professional and customer-friendly demeanor in all roadside interactions. Escalate complex issues to the workshop team and coordinate transportation of the motorcycle if needed. Ensure all safety protocols are followed while working on highways or busy roads. Provide basic preventive maintenance advice to customers as needed. Report daily activities and incidents to the supervisor.

Skills and Qualifications:

Diploma or certification in Motorcycle Mechanics or equivalent technical training. Minimum 2 years of experience in motorcycle servicing, preferably with roadside support exposure. Strong mechanical and electrical troubleshooting skills. Knowledge of various motorcycle brands and models. Valid UAE motorcycle license (mandatory). Ability to work independently in stressful and urgent situations. Good communication skills (basic English essential, Arabic is a plus). Physically fit and able to work outdoors in all weather conditions.

Additional Requirements:

Willing to work in shifts, weekends, and holidays as per business needs. Must be punctual, reliable, and customer-service focused. Knowledge of GPS navigation or route apps to reach breakdown locations efficiently.
Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

License/Certification:

* UAE Motorcycle License (Required)