We are looking for a MIS Specialist person for Business Development and Call Centre Operations Department for one of our leading clients

• The ideal candidate must have between 3 to 5 years UAE working experience in MIS, BI Tool, and advanced skill in Excel & PowerPoint and knowledge of MS Access.
• The role will entail supporting the Stakeholders & Distributors across Middle East by preparing Daily, Weekly and Monthly KPI’s reporting, Report automation, Project Coordination and other MIS related responsibilities.
• The person should have a passion for data accuracy and report improvement and be able to work autonomously.

• MIS experience (Management Information Systems)
• Expert Excel and PPT Skills
• MS access knowledge
• Call Centre reports experience will be an advantage
• Big Data Handling
• IT and Smartphone Application knowledge
• Able to accept new challenges
• Able to work under short deadline
• Team player
• IT savvy
• Experience in Logistics and Fleet business is a plus
• Expert in Business analysis
• IT savvy and SQL programming is a plus

• Manage BI Tool (e.g. periodic report generation, raw data upload, dashboard visualization / performance analysis, data compilation / translation/extraction, design, and modification)
• Interpret data with focus on the domain
• Provide business intelligence, data analytics, metrics, and reporting
• Present impactful data visualizations and dashboards in Tableau for loyalty data reporting and post campaign analysis.
• Write and manage delivery of reports/technical documentation (i.e. Strategy documents, Business Requirements Specifications, Bid Proposals, and User Manuals)
• Liaise with stakeholders, communicating findings, and presenting project updates to all stakeholders

• Coordination with headquarters in Japan for all Vehicle VINS Missing during the shipments.
• Responsible in supporting dealer management tool enquiries.
• Periodic IT support during IT Engineer’s leave