Microsoft Dynamics Crm Technical Lead
Abu Dhabi, United Arab Emirates
Job Description
13635-Microsoft Dynamics CRM Technical lead
Experience: 10-12
Posted: 10 Oct,2023
Location: United Arab Emirates
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Microsoft Dynamics CRM Technical lead
Work location : Abu Dhabi
A Microsoft Dynamics CRM Technical lead is responsible for leading a CRM development team by guiding and enforcing them with the best practices. The technical lead will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. Lead will be considered as a product expert responsible for providing support in CRM issue escalation and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.
Key Responsibilities:
Requirements
Microsoft Dynamics CRM Technical Lead:
A Microsoft Dynamics CRM Technical lead is responsible for leading a CRM development team by guiding and enforcing them with the best practices. The technical lead will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. Lead will be considered as a product expert responsible for providing support in CRM issue escalation and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.
Key Responsibilities:
- Assist across all phases of project (e.g. Plan, Analyze, Design, Build, and Test).
- Support design of conceptual architecture and technical solutions.
- Coordination and support of development tasks among development teams.
- Enhance efficiency of development, testing and release process.
- Develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations.
- Support team in developing and implementing complex programs.
- Ensure technical issues are resolved in a cost effective, efficient, and timely manner.
- Coach and mentor the technical team in the development of the project from a technical perspective
- Technical documentation on work items which consists of technical risks and issues, and actively work to avoid, mitigate, and resolve risks and technical debt.
Requirements
- Minimum 2 certifications from the following:
- Dynamics 365 for Field Service Functional Consultant Associate
- Dynamics 365 for Customer Service Functional Consultant Associate
- Microsoft Certified: Dynamics 365 for Sales Functional Consultant Associate
- Minimum 8 Years MSD CRM experience.
- Minimum 5 Years\xe2\x80\x99 experience in working as a MSD CRM Consultant.
- Minimum 1 End to End implementation experience.
- The candidate should have deep knowledge of Dynamics 365 CRM.
- Experience in implementing online (cloud)CRM solutions
- Good experience in implementing MSD CRM Sales, Customer Service, Marketing modules
- Deep understanding of best practices.
- Exceptional analytical and problem-solving skills.
- Knowledge in Azure technologies like Azure Functions, Logic Apps development are advantageous.
- Experience in public sector is desirable.
- Proficient in related technologies such as Microsoft Flow, Office 365, SSRS, SSIS, SharePoint, Microsoft Azure and Power BI, Microsoft Azure (Logic Apps, Azure Functions, Data Factory), Groups or Teams, Omni Channel, PowerApps and Common Data Services.
- Experience in developing and designing technical solutions such as custom development for Dynamics 365 Customer Engagement , Dynamics CRM (Jscript, C# plugins, web development, systems integration)
- Experience in enterprise integration patterns such as SOAP web services, RESTful APIs, API management, SOA frameworks, as well as options such as ETL.
- Experience in using the Scrum agile framework and use of tools such as Visual Studio Team Services or JIRA Agile.
Required Skills
Skill
Years
Months
Microsoft Dynamics CRM Technical lead - MSD CRM
10
0
Implementing online (cloud)CRM solutions
10
0
implementing MSD CRM Sale
10
0
Jscript
10
0
C# plugins
10
0
Scrum agile framework
10
0
RESTful API
10
0
Microsoft Azure
10
0
Microsoft Power BI
10
0
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Job Detail
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Job IdJD1589924
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned