Microsoft Dynamics 365 Crm Consultant (sales & Service) Banking

Dubai, United Arab Emirates

Job Description

:
Apt Resources is seeking a Senior Microsoft Dynamics 365 CRM Consultant (Sales & Service) for a client in the banking and financial services sector. This full-time, onsite role in Dubai, UAE, requires an experienced professional to develop, customize, and optimize Dynamics 365 CRM (Sales & Service modules). The ideal candidate will have strong expertise in JavaScript, C#, Power Automate, and Azure services, with a deep understanding of CRM customization and integration within financial institutions.
Key Responsibilities:
  • Customize and enhance Dynamics 365 CRM Sales & Service modules using JavaScript, C#, Plugins, and Power Automate.
  • Develop and configure Sales Pipeline, Lead Scoring, Forecasting, Quote Management, and SLA Management.
  • Implement Custom Ribbons, Command Bars, and UI enhancements for Model-Driven Apps.
  • Integrate Dataverse SDK, Web APIs, OAuth authentication, and Azure Functions for seamless system interoperability.
  • Optimize Case Management, SLA Management, and Knowledge Base functionalities within CRM.
  • Ensure role-based security and compliance with financial sector regulations.
  • Lead development initiatives and mentor junior developers.
Requirements:
  • 4-6 years of hands-on experience with Microsoft Dynamics 365 CRM (Sales & Service modules).
  • Expert-level JavaScript skills, with strong proficiency in C#, Dataverse SDK, and Power Automate workflows.
  • Experience integrating Azure services, APIs, and OAuth authentication into CRM solutions.
  • Strong understanding of custom connectors, security roles, and business process automation.
Preferred Certifications:
  • Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)
  • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230)
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-210)
Benefits:
The salary is AED 30,000 depending on experience.

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Job Detail

  • Job Id
    JD1842451
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned