: Apt Resources is seeking a Senior Microsoft Dynamics 365 CRM Consultant (Sales & Service) for a client in the banking and financial services sector. This full-time, onsite role in Dubai, UAE, requires an experienced professional to develop, customize, and optimize Dynamics 365 CRM (Sales & Service modules). The ideal candidate will have strong expertise in JavaScript, C#, Power Automate, and Azure services, with a deep understanding of CRM customization and integration within financial institutions. Key Responsibilities:
Customize and enhance Dynamics 365 CRM Sales & Service modules using JavaScript, C#, Plugins, and Power Automate.
Develop and configure Sales Pipeline, Lead Scoring, Forecasting, Quote Management, and SLA Management.
Implement Custom Ribbons, Command Bars, and UI enhancements for Model-Driven Apps.
Integrate Dataverse SDK, Web APIs, OAuth authentication, and Azure Functions for seamless system interoperability.
Optimize Case Management, SLA Management, and Knowledge Base functionalities within CRM.
Ensure role-based security and compliance with financial sector regulations.
Lead development initiatives and mentor junior developers.
Requirements:
4-6 years of hands-on experience with Microsoft Dynamics 365 CRM (Sales & Service modules).
Expert-level JavaScript skills, with strong proficiency in C#, Dataverse SDK, and Power Automate workflows.
Experience integrating Azure services, APIs, and OAuth authentication into CRM solutions.
Strong understanding of custom connectors, security roles, and business process automation.
Preferred Certifications:
Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230)
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-210)
Benefits: The salary is AED 30,000 depending on experience.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.