Job Description

To effectively manage and coordinate the Mechanical, Electrical, and Plumbing (MEP) engineering and systems interfaces within the Keolis MHI Metro Project between Operations, Maintenance, and RTA functions. The role ensures seamless communication, technical alignment, and compliance with contractual, safety, and operational standards to achieve service reliability, asset integrity, and performance excellence.

KEY RESPONSIBILITIES

Strategic

Develop and implement the MEP interface strategy in alignment with the project's operational and maintenance objectives. Ensure integration of MEP systems activities with organizational goals, focusing on system reliability, sustainability, and lifecycle asset management. Contribute to strategic decision-making by providing expert insights on MEP coordination, maintenance planning, and performance improvement.

Financial

Support cost optimization through effective MEP interface planning and coordination to minimize downtime, rework, and energy inefficiencies. Ensure adherence to maintenance budgets and efficient resource utilization in alignment with approved financial plans. Identify efficiency improvements that contribute to long-term operational cost savings.

Stakeholder / Customer

Serve as the primary liaison between Operations, Engineering, Maintenance, Quality & Assurance, and external stakeholders for all MEP interface matters. Represent the department in technical and interface-related meetings with regulatory authorities, contractors, and client representatives to ensure compliance and collaboration.

Operational

Coordinate MEP system interface activities between Engineering and Maintenance teams to ensure compliance with contractual and operational requirements. Develop, review, and update Standard Operating Procedures (SOPs), configuration control plans, and MEP interface work instructions. Oversee MEP system inspections, testing, and performance monitoring in collaboration with relevant departments. Ensure timely resolution of interface issues affecting MEP system performance, reliability, or safety. Support integration between MEP systems and other disciplines (civil, architectural, and systems engineering) to maintain operational readiness.

Capability/People

Ensure engineering and maintenance personnel are trained, certified, and competent in MEP interface and maintenance management processes. Provide mentorship, technical guidance, and foster continuous improvement initiatives within the engineering team.

Dimensions

Direct management of MEP interface coordination processes and system integration activities. Oversight of performance KPIs related to system reliability, maintenance response, and issue resolution. Collaboration with multiple departments including Operations Control Centre, Maintenance Planning, Technical Support, and Facilities Management. Office environment. Occasional travel may be required.

MINIMUM QUAIFICATIONS

Min.

Required

Desirable

Education

Degree holder or higher diploma in Mechanical, Electrical, or related Engineering discipline and/or relevant professional qualification.


Professionally qualified with membership of a recognized engineering institution;

Experience

Minimum 4 years relevant working experience as Engineer in the design, testing and commissioning, maintenance of Mechanical, Electrical, Plumbing & LTE Services facilities covering Tunnel Ventilation System (TVS), Platform Screen Door Systems (PSD), Fire


Protection System (FPS) - fire suppression and fire alarm, Environmental Control Systems

(ECS) ,Heat, Ventilation & Air Conditioning Systems (HVAC),Dewatering and Plumbing

Systems (DPS),Building Low Voltage System, Lifts, Escalators ,Travellators, Motorized Sliding

Doors (MSD), Generators, Parking Guidance System (PGS), Smoke Curtains and Roller

Shutter Doors, hoist, barrier

At least 3 years of supervisory and management experience with the ability to manage multiple


sub-contractors, technical support team with an aim to minimize the system unavailability and

asset life cycle costs of the Mechanical, electrical, Plumbing & LTE


Experience in metro or tram interface management roles. Background in MEP maintenance planning, configuration control, or reliability engineering. Hands-on experience in incident management and service recovery within a regulated railway environment. Exposure to performance regime management and KPI-driven operational improvement. Prior experience liaising with regulatory authorities, contractors, and clients in the rail industry.

Skills / Training

Strong technical understanding of MEP systems, including HVAC, lighting, and plumbing systems. Excellent analytical, problem-solving, and IT proficiency. Effective communication and coordination skills in a fast-paced environment. Strong organizational and planning skills, capable of managing multiple priorities. Proven leadership and team management skills to lead and motivate high-performing teams. Stakeholder engagement skills with clear communication during service disruptions. Ability to work under pressure, take initiative, and adapt to dynamic operational conditions. Fluent in English (spoken and written).


1. Valid driving license with field experience. Working knowledge of signalling, rolling stock, and control room systems. Understanding of factors affecting service quality, safety, and customer satisfaction. Familiarity with performance regime requirements and operational performance management. * Proficiency in additional languages (e.g., Arabic) would be an advantage.