Open in all locations in MENA however we can only hire expats in Qatar, Kuwait and UAE. Only nationals will be considered for all other locations
We believe our Talent Team is an exciting and challenging environment in which to develop your career. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds.
The opportunity
This is an excellent opportunity for someone who is wishing to explore a new area within HR, specifically within the project management area where you will obtain experience, exposure and knowledge across all areas of HR, leading critical transformative projects; you will report directly to the HR Enablement Leader. You will be required to work across the HR Enablement function, with Talent Services and collaborate with other Talent functions to ensure consistency of user experience, client satisfaction, timeliness and responsiveness of service, quality of service, efficiency of delivery etc. As well as identifying continuous improvement areas, innovation opportunities and activities to automate.
Your key responsibilities

• 
  Identification, design and delivery of cross functional initiatives and projects aimed at continuously improving the overall effectiveness and efficiency of the Region Talent Team across processes, technology and operations, while strengthening the alignment of the Region to Area/ Global
• Develop strong networks with other projects and performance consultants to share good practice
• Design and implementation of business improvements
• Define change initiatives and designing change management interventions
• Implementation of change initiatives relating to function wide projects. Execute against communication plans, coaching and support for Organizational changes and deliver change agent activities. Evaluate effectiveness of change management activities
• Management of / alignment with global projects
• Tailoring of global initiatives, to make content useable
• Delivery of global initiatives
• Provide effective project management and ensure project delivery on time/budget and to the required standard
• Develop and implement methodologies to measure benefits realization over time after project completion
• Report on benefits achieved (soft and hard benefits) vs targets where required
• Cyclical review of all activities to ensure they are fit for purpose, smart and ensuring an exceptional experience
• Works on administrative and local regulatory requirements alongside providing expertise and advice to the business in ER, systems etc. - in conjunction with ER
• Manages full service provision of Core HR and Operations at a country level
• Act as an escalation point for Managed Services, supporting the MENA HR Ops Manager
• Partner with the business to provide HR expertise and insights in areas of focus
• Partner with IT Procurement to understand, select and implement the best tools for the Talent system (performance management, learning platform etc.)
• Manage SAP SF local testing/training/data validation and maintenance of system with system upgrades/updates, working with HR Systems and EY technology.
• Work with HR Operations Coordinator/Managed Services to maintain content in Talent Portal
• Manage integrations with local systems where required
• Manage relationship with HR Systems and provides support where required
• Produce, develop and monitor HR operational dashboards (KPIs & metrics) to measure performance and uncover areas of improvement, with our Global reporting team
• Work with HR Operations Coordinator/Managed Services to maintain content of GOLDIE
• Work with Functions on Policy updates and Talent uploads
• Design, implement and manage HR Audits

Skills and attributes for success

• 
  Managing strong relationships with HR Consultants and other functions to ensure that their expectations are managed and met
• Pro-actively reviewing continuous improvement areas across Talent
• Pro-actively suggesting process improvements
• Project management experience and knowledge on methodologies
• Knowledge of HR systems, basic HR measurement and process improvement preferred
• Experience in metrics reporting and analysis preferred
• Experience with Shared Services would be an advantage

To qualify for the role you must have

• 
  4+ years’ experience of working in HR operations within a professional services firm or a complex organization
• A bachelor’s degree in human resources or a related discipline
• Experience in working within MENA region
• Experience of working ‘cross border’
• Experience of working with Shared Services
• Experience leading large-scale projects
• Fluent in English
• Excellent communicator; English, both written and verbal
• Ability to challenge
• Negotiation skills
• Highly competent in the use of Excel, Word and PowerPoint

Ideally, you’ll also have

• 
  A passion to pursue your CIPD in the future or already have this qualification
• Strong communication skills and the ability to articulate process and procedures clearly
• An enthusiastic, can do approach and be a strong team player

What we look for
We are interested in professionals who is wishing to pursue a career in HR to gain valuable skills providing administrative support to the wider team. We’re looking for someone like you who has the autonomy to manage their stakeholders, offering advice on best practice delivering high quality administrative support to your team.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.