We are seeking a friendly, organized, and detail-oriented
Medical Receptionist
to join our healthcare team. The ideal candidate will be the first point of contact for patients and visitors, providing excellent customer service and ensuring smooth daily operations of the front office. This role involves administrative and clerical support to medical staff, including scheduling appointments, managing patient records, and handling inquiries.
Key Responsibilities:
Greet and assist patients and visitors in a courteous and professional manner
Schedule, confirm, and manage patient appointments using the electronic medical records (EMR) system
Answer phone calls and respond to emails promptly and accurately
Collect and verify patient information, including insurance details, personal data, and medical history
Process patient check-ins and check-outs, including co-pays and billing
Maintain confidentiality of all patient records and information in compliance with HIPAA regulations
Coordinate with medical staff to ensure timely and efficient patient flow
Keep reception area clean, organized, and welcoming
Assist with filing, faxing, and other administrative duties as needed
Qualifications:
High school diploma or equivalent (required)
Previous experience in a medical or healthcare setting (preferred)
Knowledge of medical terminology and basic healthcare procedures (preferred)
Proficiency in EMR systems and Microsoft Office Suite
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask and remain calm in a fast-paced environment
Understanding of patient confidentiality and data protection
Working Conditions:
Office-based work in a medical practice or clinic setting
May require occasional evening or weekend shifts depending on clinic hours
Frequent interaction with patients, staff, and healthcare providers
Job Type: Full-time
Pay: From AED1,700.00 per month
Application Deadline: 01/06/2025
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