Job Description

Medical Receptionist

Job Summary:

The medical receptionist is responsible for providing excellent customer service and administrative support to patients, healthcare providers, and other staff members in a medical office or clinic. The receptionist serves as the first point of contact for patients, greeting them, scheduling appointments, handling patient registration and insurance information, and managing the front office operations.

Key Responsibilities:

- Greet patients courteously in person and on the phone, and make them feel welcome

- Answer incoming phone calls, route calls to appropriate staff, and take messages as needed

- Schedule, confirm, and maintain patient appointments in the office's scheduling system

- Collect and process patient registration forms, insurance information, and copayments

- Maintain organized and up-to-date patient files and records

- Assist with medical billing and coding tasks as needed

- Order office and medical supplies as directed

- Maintain a clean and organized front office and reception area

- Provide general administrative support to healthcare providers and nursing staff

- Protect patient privacy and confidentiality in accordance with HIPAA regulations

- Other duties as assigned

Required Qualifications:

- High school diploma or equivalent

- 1-2 years of experience as a medical receptionist or in a customer service role

- Proficient in using computer software including scheduling, billing, and electronic medical records systems

- Strong verbal and written communication skills

- Excellent customer service and interpersonal skills

- Ability to multi-task, prioritize, and work in a fast-paced environment

- Knowledge of medical terminology and insurance policies preferred

- Certification as a medical administrative assistant or similar credential preferred

Job Type: Full-time

Pay: AED4,000.00 - AED5,500.00 per month

Language:

Arabic (Preferred) English (Preferred)
Location:

* Abu Dhabi (Preferred)