Job Description

Requirements:

Greeting patients both in courteous and professional manner.

Schedule and manage appointments using electronic systems or appointment books.

Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members.

Register new patients, collect necessary information, and verify insurance details.

Maintain patient records, ensuring accuracy and confidentiality.

Process billing and handle payments, including co-payments and outstanding balances.

Coordinate with medical staff to ensure smooth patient flow and address any scheduling conflicts.

Assist with administrative tasks such as filing, scanning, and sorting documents.

Maintain cleanliness and organization of the reception area.

Optimizing provider schedules and patient satisfaction with efficient scheduling

Notifying providers of patient arrivals

Comforting patients by anticipating anxieties and effectively answering questions

Ensuring availability of treatment information by retrieving and updating patient records

Verifying financial records and collecting patient charges while filing and expediting third-party claims

Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Experience:

Previous experience in Medical receptionist role preferred.

Excellent communication and interpersonal skills.

Proficiency in using office software and electronic health record (EHR) systems.

Strong attention to detail and ability to multitask in a fast-paced environment.

Ability to handle sensitive information with confidentiality and professionalism.

Customer service-oriented attitude and ability to remain calm under pressure.

Language:

Malayalam (Required)

English (Required)

Hindi (Required)

Only shortlisted candidates will be contacted.

Location:

Jebel Ali and Al Quoz

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

* Jebel Ali: Reliably commute or planning to relocate before starting work (Required)