Job Description

Al Taie Primary Health Care Center is seeking a

professional and friendly Arabic-speaking Medical Receptionist

to manage front desk operations and ensure excellent patient service. The ideal candidate will be the first point of contact for patients and visitors and will play a key role in maintaining smooth daily clinic operations.

Key Responsibilities

Greet patients and visitors in a courteous and professional manner. Schedule, confirm, and manage patient appointments. Register patients and update personal and medical information accurately. Answer phone calls, respond to inquiries, and direct calls appropriately. Verify patient insurance details and eligibility when required. Manage patient check-in and check-out process efficiently. Handle billing support, invoices, and payment coordination as per clinic policy. Maintain organized patient records and ensure confidentiality at all times. Coordinate with nurses and doctors regarding patient flow and scheduling. Maintain cleanliness and organization of the reception area. Follow clinic policies, DOH regulations, and customer service standards.
Qualifications & Requirements

High School Diploma or Bachelor's Degree in Administration or a related field (preferred). Minimum

1-2 years of experience

as a Medical Receptionist or in a healthcare setting.

Fluent in Arabic and English - Mandatory.

Strong computer skills (EMR systems, MS Office). Excellent communication and interpersonal skills. Good organizational and multitasking abilities. Professional appearance and positive attitude. Knowledge of medical terminology and insurance processes is an advantage.
Skills & Competencies

Excellent customer service Strong verbal and written communication Time management and organization Attention to detail Patient confidentiality and professionalism
Work Environment

Primary Health Care Clinical Setting Front desk and administrative work Fast-paced, patient-focused environment Shift-based schedule
Job Type: Full-time

Application Question(s):

Do you speak Arabic? * Do you have your own visa?