Medical Claims Officer

UAE, United Arab Emirates

Job Description

We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare and Medi24.

The International Health line of business provides international health, life and disability insurance and services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customers.
Summary:
The Medical Claims - Officer will provide quality service to clients, promptly and effectively assesses and process claims and approval according to operations set standards.
Main Responsibilites:
  • Manages routine daily claims administration work.
  • Coordinates work flow & meet deadlines.
  • Evaluates claims with regards to eligibility.
  • Takes decisions on high cost and complicated cases based on standard operating procedures.
  • Handles International Preauthorization cases as required.
  • Attends calls and e-mails from insurance companies, clients, and providers.
  • Coordinates with international providers for direct billing.
  • Makes suggestions to improve service.
  • Increases efficiency, minimizes errors and administration time.
  • Evaluates medical claims from the technical and medical perspectives as per policy terms and conditions.
  • Checks particular treatment plan is necessary for the patient.
  • Refers for a second opinion for cases where there is doubt in treatment plan.
  • Maintains daily productivity targets and service levels.
  • Manages routine daily claims administration work.
  • Coordinates work flow & meet deadlines.
Minimum Requirements:
  • Education: Bachelor’s of Medicine (MBBS)
  • Experience: 2+ years Medical Practical Experience (reputable insurance provider, broker or a TPA experience a plus)
  • Physically fit to carry out duties
  • Legally permitted to work in the country of operations.
  • Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills

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Job Detail

  • Job Id
    JD1450795
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UAE, United Arab Emirates
  • Education
    Not mentioned