The Engineering Senior Analyst position is responsible for contributing to a variety of engineering activities including the design, engineering, and deployment and support of systems management software such as Microsoft Endpoint Configuration Manager (aka SCCM) and Microsoft Endpoint Manager (aka Intune) in coordination with other technology teams. The overall objective of this role is to contribute as a systems management expert to ensure engineering standards are being met within the existing Microsoft Current Branch and Microsoft Intune framework. Responsibilities
Be part of the technology subject matter experts team for Microsoft Configuration Manager (SCCM), Microsoft Intune and Liquit
Engineering certification for new versions of Microsoft Configuration manager, Microsoft Intune and Liquit according to technology roadmaps
Assess and release new product features to achieve business goals
Work with operations as a subject matter expert to resolve difficult architecture, infrastructure, or configurational issues on an enterprise scale
Stay current on systems management trends and be the spokesperson to rep\xe2\x80\x90resent the technology roadmap
Learn new Technologies relative to systems management and mentor others
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and re\xe2\x80\x90porting control issues with transparency.
Qualifications
3+ years of experience with Microsoft Configuration Management (SCCM) and Microsoft Endpoint Manager (Intune)
Experience working in a highly regulated or enterprise class companies where a Microsoft Central Administration Server is employed
Project Management experience for SCRUM
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills and ability to determine root causes at an enterprise scale
Successfully works in a matrix environment and partner with virtual teams
Proven ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Proven track record of operational process changes and improvement
Education
Microsoft SCCM/Intune certifications are a plus or relevant years of experience
Bachelor\xe2\x80\x99s degree/University degree; or equivalent experience
- Job Family Group: Technology - Job Family: Systems & Engineering - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi\xe2\x80\x9d) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting
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