Are you passionate and driven enough to pack our events diary? We\xe2\x80\x99ve got first class meeting space \xe2\x80\xa6 your challenge is to fill it. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our Meeting & Events Team are the leaders in delivering the perfect production, for success does not just happen, it is planned. Are you a natural and passionate organizer and able to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Meeting & Events Executive, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Meeting & Events Executive:
PREPARE FOR AND SERVICE GUESTS, AND EXECUTE CONFERENCE AND BANQUETING FUNCTIONS
Maximises customer satisfaction by ensuring that the written details of all assigned meetings, conventions, and banquets are carried out properly
Checks and knows the name of key guests, conference leaders and course directors, and has knowledge of all daily events in department
Establishes professional and courteous rapport with guests to maximise satisfaction and repeat business
Plans for, and carries out work in accordance with the \xe2\x80\x9cconference guarantee\xe2\x80\x9d
Sets up function rooms according to event orders and/or directions from Director of Sales, keeping comfort and practicality for the guest in mind
Monitors lighting, temperature, maintenance and sanitation of Conference and Banqueting Department
Contributes to the general upkeeping of function rooms and related public areas
Ensures that floors, walls, and equipment are clean in function rooms, and contacts Executive Housekeeper if major cleaning work is required
Maintains all departmental equipment, storage and work areas properly
Ensures proper set-up of all tables for assigned station
Sets tables in accordance with departmental standards
Inspects equipment, technical equipment, linen, silver, china and other items
Knows how to operate all departmental equipment, including technical equipment such as copying machine, fax, projectors, videos, TV\xe2\x80\x99s etc.
Serves and refills food and beverage as required, and charges according to departmental procedures
Receives and carries out special orders from guests
Co-operates closely with colleagues to ensure that prompt service is given at all times
SECURITY, HEALTH AND SAFETY
Maintains high confidentiality in regards to guest privacy
Reports any suspicious behaviour of guests and staff to the Director of Sales
Notifies Security Manager and Executive Housekeeper regarding lost and found objects
Ensures that all potential and real hazards are reported appropriately immediately
Fully understands the hotel\xe2\x80\x99s fire, emergency, and bomb procedures
Follows emergency procedures to provide the security and safety of guests and employees
Works in a safe manner that does not harm or injure self or others
Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations
Anticipates possible and probable hazards and conditions and notifies the same to Director of Sales
Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct
MISCELLANEOUS
Communicates effectively with guests, colleagues, and supervisors
Handles difficult situations effectively
Attends meetings and training required by the Director of Sales and Assistant M&E Operations Manager.
Accepts flexible work schedule necessary for uninterrupted service to hotel guests
Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to the Assistant M&E Operations Manager
Continuously seeks to endeavour professionalism in own job function
Knows: - Hotel fire, bomb and emergency procedures - Hotel health and safety policies and procedures - Hotel facilities and nearby sights of interest and importance (i.e. hospitals, stations, tourist sights) - Hotel and corporate marketing and promotional programs - Corporate clients and clients generating high business volume
Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities
Requirements of the Meeting & Events Executive: -Experience in sales beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills
Radisson Blu Hotel, Ajman has stylish interiors, a wide array of restaurants and bars, and service-minded team with Yes I Can! attitude.
Radisson Blu Hotel, Ajman is one of the latest jewels in the Northern Emirates, with 148 elegant rooms all equipped with Apple TV connectivity, and a signature restaurant: Filini - simply cooked Italian food crafted from carefully chosen ingredients. Relaxation and rejuvenation are never far away with our elegant spa facilities having private massage rooms and a temperature-controlled swimming pool. Guests can enjoy the turquoise waters of Ajman with our shuttle service to our private off-site white sandy beach.
The hotel also features 4 meeting rooms and a large ballroom perfect for stylishly sophisticated solutions for memorable and successful meetings, wedding and events.
CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world\xe2\x80\x99s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
About Company: The brand new, centrally located Radisson Blu Hotel, Ajman has stylish interiors, a wide array of restaurants and bars, and service minded team with Yes I Can! attitude. Radisson Blu Hotel, Ajman is one of the latest jewels in the Northern Emirates, with 148 elegant rooms all equipped with Apple TV connectivity, and 2 signature restaurants: Nalukettu Royale \xe2\x80\x93 UAE\xe2\x80\x99s first upscale restaurant serving the unique cuisine from India\xe2\x80\x99s southern state of Kerala and Filini - simply cooked Italian food crafted from carefully chosen ingredients. Relaxation and rejuvenation is never far away with our elegant spa facilities having private massage rooms and a temperature controlled swimming pool. Guests can enjoy the turquoise waters of Ajman with our shuttle service to our private off-site white sandy beach. The hotel also features 4 meeting rooms and a large ballroom perfect for stylishly sophisticated solutions for memorable and successful meetings, wedding and events.