Master Baker (Food Development Manager) - CPF - UAE

Job no: 577392
Location: UAE
Dubai International Financial Center

CPF

Alshaya\'s Central Production Facility (CPF) in Kuwait currently employs more than 150 people and manufactures food products for brands such as Starbucks. Now is an exciting time to join CPF as they embark on plan to improve, innovate and build additional revenue streams.

Role details

Purpose

The Food Development Manager - Master Baker enhances and develops existing and future bread range and product lines of Alshaya Food Division\'s various brands and external customer\'s base.

Combine innovation, creative ideas and exceptional kitchen capabilities in developing products with commercial understanding of what will be profitable to the business and the customer / end customer.

Context

The FDM operates within a manufacturing environment where continuous improvement and close contact with brands is essential to ensure successful growth and development in both sides.

The FDM - MB has the responsibility to:

Manage the development of products from idea generation to distribution in the marketplace,

Evaluate opportunities within the market and based on product portfolio to develop new concepts.

Oversee coordination of concept art and sample creation, securing approvals during the process and finalizing all products and packaging prior to launch.

Manage and maintain a range of documentation: products\' brief, recipe, costing, assembly manual, product specifications,

Communicate with brands the different stages of product development and length of the process.

To ensure the consistency in food and bread quality meets or exceeds brand\'s standards of excellence.

Manage multiple projects within established timelines.

Key Outputs

Brands and People Management & Development

Ensure communication between brand and Alshaya Food regarding new product development and consider and represent the best interest of both sides.

Ensure all duties are carried out in line with brand mission statements, company policies and procedures, contracts, and market guidelines.

Identify core training / competency requirements for production pre-launch.

Cascade trainings of culinary employees in all sections of kitchen regarding necessary skills to perform at the highest possible standards.

Ensure trainings are executed and documented to guarantee a smooth product(s) launch.

Current Products Improvement

Assess performance of the different areas of the production floor and identify where new processes can be elaborated for product development.

Optimize production by analyzing and identifying process conditions.

Search / evaluate new ingredients to improve the cost and / or quality of the products.

Ensure technical improvement when necessary.

Drive costs savings through efficient use of resources at disposal and coordinate food procurement to gain economies of scale.

Understand the control of costs and overhead expenditure in line with budgetary targets.

New Products Development

Identify new opportunities, whilst applying market knowledge to evaluate the commercial viability of new products and ensuring it is of value for the business.

Actively participate in strategic product and process planning by continuously scanning the external environment for new product and process technologies.

Cultivate a strong relationship with retail customers to ensure company stays ahead of competitors.

Assess product feasibility at a manufacturing level.

Write recipes and procedures for new products or reformulate current products.

Liaise with QA to ensure compliance with policies and safety procedures.

Ensure successful product introduction and tastings.

Ensure site holds the necessary equipment and structure for the development and production of goods.

Ensure project is feasible and meets the deadlines.

Oversee the launch of new products.

Assist in the post-launch analysis phase.

Key Outputs (cont.)

Continuous Improvement

Track effects of improvement projects and report on progress.

Carry out equipment and material trials and ensure all settings and procedures are documented in accordance with site and brand procedures.

Maintain and improve current knowledge of any new industry, products, innovations, techniques, and equipment development.

Ensure awareness of the competition.

Carry out ideation sessions to generate new concept products in line with brand.

Quality Management

Standardize and oversee recipe development in brands where there is no host brand mandate;

Monitor standards and specific brand requirement compliance.

Ensure all culinary standards in all sections comply with company policies and procedures and are stated in the department work instructions.

Evaluate across both sites any adjustments to be done in terms of ingredients and production processes to ensure consistent quality of products.

Health & Safety

Ensures all hazards have been assessed with completion of risk assessments.

Establish food processes for teams that are safe and that do not jeopardize quality of products.

Ensure all Health and Safety / Food Hygiene guidelines are adhered to.

Communication

Work Closely with the SBX Food team in taking briefs to launch.

Attend weekly NPD meeting and contribute with any adjustments or additional information needed

Review improvement project process weekly.

Liaise daily with colleagues within and across function regarding planning/production matters.

Work closely with support functions (QA, QC, Marketing, Logistics, Maintenance) to identify resources and support required in launching new products.

Finance

Maintain clear records of each brands know-how by establishing the food offer and the best practice.

Assisting in the budget setting, including food cost, kitchen manning and kitchen investment for each site.

Key Relationships

Reporting to Senior Food Development Manager

Internal

Communicate effectively and confidently with:

Good In / Dispatch Team

Maintenance Team

Hygiene Team

QC Team

Site Management Team

Brand Ambassadors in Head Office

External

Maintain effective professional communication with:

Alshaya Brands

Suppliers and third-party manufacturers

Agencies

Service providers and equipment contractors

Decision-making Authority

Responsible for functional budget, including:

Equipment

Any other budgeted figures to agreed amount

Can stop/change work activities which constitute a significant risk to safety of the person, environment, plant, or product safety/quality, or if not complying with brand standards.

Responsible always for ensuring optimum customer service in terms of quality, quantity, and punctuality.

Responsible to ensure an attainable new production development and launch, in terms of labour, time frame and budget.

Decisions referred

Issues that would alter company practices or policies

Expenditure above agreed budget

About Us:

Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world\'s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang\'s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria\'s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group\'s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya\'s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.

Advertised: 02 Nov 2023 Arabian Standard Time
Application close: 01 Dec 2023 Arabian Standard Time

Alshaya Group