Job Description

Job Purpose:

To support and streamline daily operations across INDEX Media and CMYK, while actively contributing to sales, client servicing, and creative marketing initiatives. The ideal candidate is hands on, energetic, detail-oriented, and passionate about both business operations and creative service selling.

Key Responsibilities:

Assist in managing day-to-day business operations, ensuring efficiency across departments (media, events, talent, and CMYK). Support logistics for client projects, media productions, and event setups - from scheduling to material coordination. Track and follow up on internal workflows, ensuring smooth handovers between creative, design, video, and client servicing teams. Monitor and maintain inventory for print materials, equipment, merchandise, and service supplies. Prepare reports and logs on deliveries, project timelines, and operational issues. Sales & Client Engagement Handle walk-in and online clients at CMYK, upselling creative and media services with confidence and clarity Assist in converting inquiries into confirmed sales by providing service information, quotations, and timelines. Coordinate with the creative and production teams to execute client orders smoothly and on time. Act as a brand ambassador, representing CMYK and INDEX Media's services during activations, exhibitions, and client meetings. Contribute to in-store and online marketing campaigns, including seasonal promotions, social content ideas, and activations. + Collaborate with the marketing team to implement content plans, promotions, and digital campaigns for both CMYK and INDEX Media.

Propose creative ideas for improving client experience, product displays, and promotional materials. Support with photo/video documentation of key projects, activations, and success stories for internal use. Search for suitable publishers for books and other media projects to enhance content creation. Identify and communicate with suppliers to obtain quotations for required media materials and resources. Search for potential influencers who can collaborate with our media campaigns and initiatives. Establish communication with influencers and TikTok pages to increase exposure of INDEX Media and INDEX Media's CMYK

Qualification:

Bachelor's Degree in business, Marketing, Media, or related fields

Experience:

1-2 years of experience in operations, sales, marketing, or a similar client-facing role.

Knowledge & Skills:

Exposure to creative or service-based industries preferred Proficient in MS Office (Excel, Word, PowerPoint) and basic marketing tools (e.g., Canva, Instagram, CRM platforms). Fluent in English & Arabic. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proactive problem solver with attention to detail. Creative thinker with a strong sense of initiative Customer-focused and energetic team player

To apply send your CV to hr@index.ae