Margin Assurance Sr. Analyst

Cairo, Egypt

Job Description

Role purpose: Maximise revenue realization of Vodafone’s products and services, through detecting and/or preventing revenue leakage that occurs either because of technical/business conflicts. while also identifying unprofitable traffic scenarios and customer behaviour supported by analytics.
All value added revenue/loss prevention to contribute in an annual target of > 200M.
  • Perform VF Cash control over internal and external application aiming to :
o Ensure physical cash / Trust account Ending balances in sponsor bank vs. E-Money reconcilied daily and bank balance is correct.
o All walets transactions are correct and resulted the correct Ending balance on each consumer and business wallets.
o Reconcile daily the money movement with external partner/aggregators and other telecom operators and optain Monthly confirmation on total Trade volumes / Value.
o Ensure Fees calculation and revenue recognition are correct as per commercial rules.
o ensure accurate reflection of volumes and values since transaction issuance until settlement and interfacing to sponsor Bank.
o ensure API correctly interfaced the accutrate voulmes / Values of Payments into Internal charging / billing Systems and that no Over /under charging happened that may cause losses or bad customer experience .
o Ensure complete reflection of data in DWH to enable MEC.
Create and maintain Database with product specifications for company products and services..
  • Review Samples of the VF cash customers transactions and Validate it against the Commercial Business rules
  • Perform control testing daily/monthly on the products and services revenue aiming to ensure :-
o Rating is correct
o Customers eligibility
o Any other elements defined in controls index
  • Reconciliation output must be reported in the task tracker frequently.
  • Lead fixing stream for reconciliation findings resolution.
  • Quantify the findings either loss or value added amounts and report it properly to local and group channel.
  • Perform control testing on the new promos and propositions to sign go/no go through :-
o Products rating
o Services value granting
o Products expiry date or renewal date.
o Customers’ eligibility.
o Required reports.
o Any other elements defined in controls index.
  • Maximise the daily controls automation using offline quality gates instead.
  • Perform the required controls as per the index for the products in scope thus:-
o Report the competence status.
o Report the findings to the relevant stakeholders.
o Define the fix actions to the findings.
  • Submit incident report for each finding to a pre-defined stakeholders, which must include :-
o Impacted revenue stream
o Impacted customer class
o Revenue loss assessment if any.
o Revenue loss prevention (using the group guide for extrapolation)
o Loss recovery if any.
  • Align with business (decision support/ revenue accounting/reporting/customer insights/segments) with all material reporting issues.

Core competencies, knowledge and experience:


  • Good understanding to system flow and landscape.
  • Excellent stakeholder management.
  • Big data analytics skills.
  • Effective communication skills.
  • Telecom products understanding.
  • High innovation skills.
  • Agile Practical Experience.

Must have technical / professional qualifications:

  • A finance/accounting/data management degree.
  • Good knowledge of accounting principles.
  • Excellent command of written & verbal English language.
  • Excellent computer skills including mastering MS office.

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Job Detail

  • Job Id
    JD1422676
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cairo, Egypt
  • Education
    Not mentioned