Mandarin Speaker Customer Service Representative
United Arab Emirates, United Arab Emirates
Job Description
Role Description
We are looking for a full-time Mandarin Speaker - Customer Service Representatives to join our team in Dubai. The role will involve providing customer support and handling inquiries via phone, email, and chat in a timely and professional manner. The successful candidate will be responsible for ensuring customer satisfaction, managing accounts, and assisting with international payments, and developing and building strong relationships with clients.
Qualifications
We are looking for a full-time Mandarin Speaker - Customer Service Representatives to join our team in Dubai. The role will involve providing customer support and handling inquiries via phone, email, and chat in a timely and professional manner. The successful candidate will be responsible for ensuring customer satisfaction, managing accounts, and assisting with international payments, and developing and building strong relationships with clients.
Qualifications
- Fluency in English and Mandarin is a must
- Prior experience in a customer service role is preferred
- Ability to multitask, problem-solve and prioritize tasks in a fast-paced environment
- Strong communication and active listening skills with an emphasis on empathy, tact, and diplomacy
- Excellent organizational, analytical, and data management skills
- Bachelor\'s degree in Business, Marketing or related field is preferred
- Professional demeanor and ability to maintain a positive attitude in a high-stress work environment
- Experience in payments processing is a plus
- Ability to work flexible hours including weekends and holidays
- Must be authorized to work in Dubai
Bayt
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1634862
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationUnited Arab Emirates, United Arab Emirates
-
EducationNot mentioned