Job Description

Job Category: Others
:
We are currently recruiting for a Manager - Solutions to join our Integrated Facilities Services team in our Headquarters, located in DAFZA, Dubai Airport Free Zone.
Scope: Solutions Manager is responsible for developing and presenting technical and commercial solution in response to complex RFP's/RFT's. this role involves assessing scope, conducting site visits, and developing technical and commercial solutions.
Financial

• Develop competitive pricing strategies that ensure quality and align with financial goals
• Conduct financial analysis to identify cost saving opportunities and maximize profitability
• Conduct benchmarking against industry standards to ensure competitive and attractive pricing structures

Customer

• Conduct site visits to understand customer needs and project requirements
• Identify and propose value add services that enhance the overall value proposition to customers
• Draft comprehensive responses to RFP's that meet customer requirements and expectations
• Present technical solutions and proposals to customers, addressing their specific needs and concerns
• Build and maintain strong relationships with customers to understand their evolving needs and ensure satisfaction
• Lead mobilizations, if required, post winning the contract

Process

• Conduct thorough reviews of RFPs to ensure scope compliance and identify key project requirements
• Identify and coordinate with specialist resources needed for tender projects
• Collaborate with other business units to ensure timely and accurate submission of tender documents such as procurement, commercial, legal etc.
• Develop detailed technical presentations and documentations for tender submissions
• Ensure all tender submissions adhere to internal quality standards and external regulatory requirements

Innovation

• Identify and include innovative solutions and technologies that enhance service offerings
• Stay abreast of industry trends and best practices to continuously improve tender responses and solutions
• Identify new service offerings that can differentiate the company from competitors
• Provide feedback and insights to the operations team to refine and enhance service based on tender experiences

Selection Criteria

• Bachelor's degree in engineering - (Mechanical/electrical discipline)
• CFM Certification is an added advantage
• 7+ years in the FM industry including 3 years in a similar position
• Technical skills - Knowledge of FM Processes and methods, MEP Systems, Maintenance and cleaning standards, local regulations, proven experience in developing technical and commercial solutions, excellent analytical and financial skills,
• Soft Skills - Customer Service Orientation, Critical Thinking, Problem solving, ability to work collaboratively and manage complex projects, innovative mindset with a focus on continuous improvement and value creation
• Hard Skills - Reporting skills, Risk analysis and mitigation planning, SLA/KPI understanding

About Us: Offering flexible solutions for all the UAE's staffing needs since 2001, Transguard Group is the region's most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region's leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they're needed.