Job Description

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, filtration systems, and predictive digital monitoring technologies.


We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.


John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Accelerate strategic growth initiatives and deliver key turbomachinery projects - such as DGS retrofits and upgrades - driving methane emission reductions and operational efficiency

Customer Support & Relationship Management

Deliver day-to-day technical support for rotating equipment issues, ensuring rapid resolution and customer satisfaction. Maintain strong customer relationships through prompt after-sales service and proactive technical assistance. Ensure all customer queries and feedback are addressed by the appropriate teams in a timely manner

Project Leadership

Lead critical site activities, including turnkey retrofit programs, ensuring on-time delivery, compliance with HSE standards, and alignment with customer expectations. Oversee global field services, MRO, and DGS retrofit projects within budget and schedule constraints

Technical Expertise

Provide engineering support in rotor dynamics, stress analysis, and performance optimization of centrifugal compressors. Deliver profitable consultancy and end-to-end solutions to maximize customer production output and extend intervals between planned shutdowns

Strategic & Commercial Initiatives

Drive turbomachinery services profitability and growth by supporting corporate strategy and innovation initiatives. Conduct high-complexity technical and commercial presentations to internal and external stakeholders, identifying new business opportunities. Develop competitive advantage through direct account management and strategic positioning against OEM and DGS competitors.

Innovation & Collaboration

Collaborate with global Centers of Excellence on product issues and support energy transition and new product development initiatives. Focus on innovation and value creation to strengthen market leadership. Key Accountabilities Guarantee successful execution of turnkey retrofit programs and critical site work within agreed timelines, budgets, and HSE standards. Oversee global Upgrade and Retrofits projects to meet contractual and quality requirements Champion innovation and value creation in turbomachinery services to maintain competitive advantage Drive turbomachinery services profitability and growth through strategic initiatives and business development. Conduct high-impact technical and commercial presentations to secure new opportunities and strengthen existing relationships

Qualifications

University Degree in Mechanical Engineering or similar field Minimum of 8 years' experience in a similar role Extensive Rotating Equipment experience Experience of working in a multinational and multicultural environment Strong technical skills and the ability to liaise with customers. Strong analytical and quantitative skills in design, problem-solving and development activities Experience of the Oil and Gas industry and awareness of turbomachinery and compressor OEMs Excellent communication, negotiation, and relationship-building skills Strong Commercial and Technical Skills Excellent communication and presentation skills Strategic thinking

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.


Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.


Join us for a great career with competitive compensation and benefits, while helping engineer a better future.


We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.


At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)