Job Description

Synopsis
The Manager Steering Corporate & Global Accounts is responsible for maximizing the revenue generation from Etihad Airways corporate accounts and for driving quality revenue improvement for global accounts.
The Manager Steering Corporate & GA will also support the Business Development Manager Network & Projects on transversal projects and on the steering of corporate segment related strategic initiatives.
Accountabilities

• Develop, lead and manage the performance steering framework for the corporate segment, ensuring commercial objectives are aligned with Etihad's broader revenue and distribution strategies
• Collaborate with Revenue Management, Sales, and Commercial Strategy teams to align corporate account strategies with network profitability, cost-of-sale, and distribution goals
• Track and analyze performance of key corporate segments and portfolios across markets, identifying commercial opportunities and driving decision-making across functions
• Create and maintain reporting dashboards and governance models that provide visibility of corporate performance KPIs and trends to key stakeholders
• Support the development of pricing or incentive models that reflect strategic positioning in corporate channels, balancing market needs with margin protection
• Serve as the commercial integrator across departments to ensure corporate strategy execution is consistent and scalable globally
• Act as the single point of contact within Sales Planning for corporate steering matters impacting multiple regions or requiring HQ oversight

• Regular analysis and monitoring of global account performance per channel, leveraging internal data and available market intelligence (PRISM, DDS...) to identify opportunities to improve revenue quality
• Support the delivery of strategic and targeted incentive modelling to maximize revenue within distribution strategy and cost of sale frameworks for all contracted global accounts and ensure that agency dealing strategies are defined taking into consideration market specificities
• Work closely with Regional BDM & RGM to understand performance gaps and drive subsequent POS and account level steering
• Support the HDQ Sales Enablement team with inputs on reporting requirements and reference data for global accounts

• Support the Business Development Manager Network & Projects in coordinating and steering all sales activities related to new destinations.

Education & Experience

• Bachelor's degree in Business, or related fields required. Master's degree is an advantage
• Minimum of 5+ years of work experience in revenue management and / or sales steering
• Strong analytical background: ability to synthesize performance data in a meaningful way required
• Excellent grasp of broader commercial and revenue functions in the airline industry required
• Team player with cultural awareness & understanding required
• Advanced Excel skills / data modelling / highly numerate - required
• Advanced Power Point skills - required

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
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Skills Required