Job Summary

• Recieveable Services is a growing product, the RSS role is designed to work with all stakeholders, internal and external including clients to onboard new facilities as well as monitor and service existing facilities.

Responsibilities

Strategy

• Responsibility in managing the Receivables Solutions Product within the market from an implementation and ongoing monitoring perspective. The incumbent will be responsible for ensuring the efficient delivery of the RS business in the geography whilst simultaneously ensuring appropriate risk controls are in place and operating effectively.

Business

• Work closely with country stakeholders in managing and growing the Receivables Solutions business locally, minimising handoffs and turnaround times during implementation.
• Bring continual improvements by liaising with key stakeholders such as TB Sales, Coverage, TCI/TDMO, RDDA, Operations, Credit, CRC and GBS teams to ensure synergies across the delivery of the product proposition.
• Engage in deal pipeline discussions with CCIB sales and RMs.
• Leading discussions with clients / prospects to understand their business and identify the risks and opportunities for RS.

Processes

• As country process owner for RSMO procedures, ensure consistency and efficiency in the RS product proposition whilst also ensuring controls are in place to reduce operational risk of delivering the product proposition.
• Be watchful of the industries that we have factoring exposure to and conduct necessary impact analysis for potential downturns.
• Perform ongoing analysis of client\xe2\x80\x99s trade receivables as part of overall credit analysis. Escalate portfolio risks in timely manner.
• Ensure tight monitoring and control over excesses, past dues, overdue reviews etc by organizing a monthly Risk Trigger meeting with credit and front office.
• Operate cohesively with respective partners in RDDA, TDMO, and Trade Operations to ensure effective support of interlinking teams and smooth and effective exchange of information for deals
• Ensure that the local product offering follows the PPG/CA
• Ensure adherence to all internal and external regulations to embed Compliance Risk monitoring as an integral part of the business process
• Ensure that management of the Bank\xe2\x80\x99s Credit, Operational, Reputation and Compliance Risks and our ongoing CRM, monitoring & control processes are of the highest quality with no weaknesses identified through Audits or CRRs etc
• Ensure that they meet all obligations vis-\xc3\xa0-vis the prevention of money laundering under the Group Policy and Standards & under local laws and regulations.

People & Talent

• Proactively ensure the right level of training and development is self-driven and undertaken - including regular sessions with Product Partners and Risk etc to achieve maximum alignment, traction, best practice transfer, and teamwork. Engage in regular and meaningful client engagement for the extant book to maintain excellent client service and experience. Be a role model at all times in demonstrating our valued behaviours and cultivate our RSMO Centre of Excellence behaviour within country.

Risk Management

• Be responsive and agile in the implementation of changes to Roles and responsibilities, process or deployment of new platforms and functionality. Act as country sponsor to promote and commercialise these changes locally.

Governance

• Ensure that management of the Bank\xe2\x80\x99s Credit, Operational, Reputation and Compliance Risks and our ongoing CRM, monitoring & control processes are of the highest quality with no weaknesses identified through Audits or CRRs etc. Ensure that they meet all obligations vis-\xc3\xa0-vis the prevention of money laundering under the Group Policy and Standards & under local laws and regulations.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the [DIFC / RSMO [CTMU] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Product, TB Sales, Coverage, TCI/TDMO, RDDA, Operations, Credit, CRC and GBS teams

Other Responsibilities

• Embed Here for good and Group\xe2\x80\x99s brand and values in DIFC RSMO, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• RS experience would be an advantage but not essential as full training will be provided

Role Specific Technical Competencies

• Operational Risk
• Knowledge of Customers
• Understanding Customer Needs
• Relationship Management

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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