Manager, Middle East Membership

Dubai, United Arab Emirates

Job Description

Overall Responsibilities:

Oversees and runs all membership-related offers, services and events. Runs the Middle East operations and enables membership growth in the region.

The Middle East office in Dubai is a brand new IAAPA office. You will be the one starting our Middle East operations. For this role we are looking for a self-starting and pro-active individual who is not shy of a challenge.

Position
Description :
  • Management and update of membership database including member payments, respond to member inquiries
  • Oversee membership dues invoicing & collections procedures for members
  • Support targeted membership marketing to engage with current members, improve retention, and facilitate new member recruitment, Optimize EMEA membership recruitment and renewal
  • Plan and execute or support with meetings and events in the Middle East region, consistent with IAAPA\xe2\x80\x99s standards as a world-class exhibition and event producer for the amusement park and attractions industry
  • Monitor and report on monthly global membership events and activities
  • Support and engage with members to provide them information on IAAPA products and services
  • Develop relationships with current members and act as a resource to members
  • Continuously build brand identity and develop creative approaches for member communication
  • Coordinate and collaborate with the IAAPA EMEA team
  • Support Education Manager with education programme planning
  • Support membership duties within IAAPA Expo Europe, supporting all member service needs
  • Assist industry / member research and analysis to identify prospects, trends in the industry
  • Main contact person for our IAAPA Middle East office, including all operational duties

Required skills and qualifications
:
  • Independent self-starter with professional representation skills
  • Have a good understanding of the local market and extensive connections in the local attractions industry
  • 2-4 years of experience in database management, marketing and / or event management
  • Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability
  • Proficiency with office applications, and aptitude for learning new software and systems
  • Ability to maintain confidentiality of company information
  • Be an effective communicator both, verbal and written in English
  • Interest for and/or experience from the attractions industry
  • Some travel required

Preferred skills and qualifications
:
  • Bachelor\xe2\x80\x99s degree or equivalent
  • Multilingual \xe2\x80\x93 besides English you are able to communicate in Arabic
  • Advanced computer skills and experience with online platforms
  • Driver\'s license

Our offer
:
  • Market based compensation; bonus eligible
  • Flexible work schedule
  • Occasional (international) travel to meet members, attend expos, site visits, team building or other events and a requirement to travel to the Brussels office for an orientation and training period to be determined
  • You will become part of a small and highly motivated international team, based in Europe
  • Growth opportunities as the regional membership grows

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Job Detail

  • Job Id
    JD1596880
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned