Job Number 23170458
Job Category Sales & Marketing
Location Dubai Area Office, Central Park Towers Level 12, Dubai, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

The Manager, Loyalty Partnerships, MEA is a key member of the Loyalty & Partnerships EMEA Team and reports to the Director, Enterprise & Financial Partnerships, MEA. In partnership with leading financial institutions, this role will manage new and existing Cobrand Credit Card portfolios and financial partnerships in Middle East. This includes supporting the launch of new cobrand card products, executing acquisition & spend marketing campaigns and other loyalty initiatives across the MEA Cards business.

Manage MEA-based partnerships and their performance for Marriott:

• Manages new and existing Cobrand Credit Card portfolios and financial partnerships in Middle East. This includes supporting the launch of new cobrand card products, acquisition & spend marketing campaigns and other loyalty initiatives across the MEA Cards business.
• Develop a thorough understanding of objectives, strategies, and organization, as well as a strong working knowledge of all relevant contracts, agreements, and obligations.
• Broaden and strengthen business relationships with partners and internal stakeholders to better leverage the partnership across the enterprise and with other business units.
• Works with other team members and other continent stakeholders (Area Marketing, Revenue Management, Brand, Digital and Loyalty) to prioritize, plan and implement activation campaigns with the partners, ensuring the partners\xe2\x80\x99 interests are also delivered against.
• Works with Analytics to analyze and interpret partner (and Marriott) data to identify trends and opportunities to inform future partner strategies and activities. Track and measure results and the value to Marriott of each partner, according to specific partnerships evaluation scorecard.
• Champion existing partners internally by elevating awareness of the benefits and obligations of existing Partnership Agreements across the Corporation, including across hotels.
• Represent disciplines needs and objectives to Global and Continent teams to secure support and opportunities where necessary.
• In conjunction with MEA partnership leads, coordinates the use of restricted marketing funds from key global partners (eg Visa, Mastercard, Amex) to implement demand generation, Card acquisition or spend campaigns.
• Provides support to the EMEA Loyalty, Marketing & Digital teams for key loyalty initiatives and provides support for Marriott Bonvoy Moments where applicable.
• Ensures Partner marketing channels are maximized to gain brand exposure and visibility.
• Supports the development of new partnerships opportunities across MEA that address key business needs (loyalty and financial) and work with the Director, Partnerships on developing business cases, internal stakeholder engagement (global and continental) and contractual negotiations to realize these new partnerships.
• Gains understanding of other partnerships initiatives such as Enterprise Partnerships and support the delivery of key initiatives, including supporting the preferred airline partnership program with Emirates Skywards and other airlines initiatives.

Managing Work, Projects, and Policies

• Coordinates and implements work and projects as assigned.
• Complies with Federal and State laws applying to procedures.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Manages the flow of questions and directs questions.
• Manages administrative work required to execute all initiatives.
• Additional Responsibilities
• Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner. Attends and participates in all relevant meetings.
• Presents ideas, expectations and information in a concise, organized manner.
• Uses problem solving methodology for decision making and follow up.
• Comfortable with data & analytics and uses data to inform decisions and recommendations
• Maintains positive working relations with internal customers and department managers.
• Manages time effectively and conducts activities in an organized manner.
• Performs other reasonable duties as assigned by manager.
• Supports training other associates in the Loyalty and Partnerships teams across Global and EMEA divisions.

CANDIDATE PROFILE

Experience

• Marketing experience required in areas such as: loyalty and partnerships marketing, digital marketing, brand marketing, events marketing, strategic alliances, sponsorships, airlines, hotels/travel companies or financial institutions
• Preferred experience in Cobrand Credit Card product management and development within financial institutions preferred (banks, networks, ecc.)
• A proven track record of managing complex multi-market, multi-stakeholder campaigns and projects that deliver upon company objectives.

Education or Certification

• Bachelor\xe2\x80\x99s Degree in Marketing, Business Management, Communications, Social Science or any relevant disciplines.
• 2-4 years of relevantprofessional experience in partnership development and activation, commercial development, and/or international consumer marketing, ideally in Financial Partnerships

Skills and Competencies

• Demonstrated ability to balance the interests and demands of multiple stakeholders
• Independent thinker with team orientation
• Good organizational skills
• Solidunderstanding of Marketingprinciples and MarketingPlanning processes

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance levelunder pressure or when experiencing changes or challenges in the workplace.

• Communication - Conveys information and ideas to others in a convincing and engaging mannerthrough a varietyof methods.

• Problem solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and

chooses a courseof action.

• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

• Driving for Results -Sets high standards of performance for self and/orothers; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/orothers toward the accomplishment goals;proactively takes actionand

goes beyondwhat is required.

• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that buildsopenness, trust, and confidence in the pursuitof organizational goals and lasting relationships.

• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and

actions consistent with the company\xe2\x80\x99s service standards.

• Global Mindset - Supports employees and business partners with diversestyles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhancebusiness results; and ensures employees are

given the opportunity to contribute to their fullpotential.
Generating Talentand Organizational Capability

• Organizational Capability \xe2\x80\x93 Ensure the work is organized so I can be effectively completed and brings together the appropriate mix of knowledge and skills to complete work.
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks andmakes the mostof learning opportunities to improve performance of self and/orothers.

• Business Acumen- Understands andutilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

• Advanced Computer Skills- Uses computer hardware and software proficiently.
• Mathematical Reasoning - Uses math quickly, correctly and in a way that allowsone to solvework-related issues.
• Oral Comprehension - Listens to and understands information and ideas presented verbally.
• Reading Comprehension \xe2\x80\x93 Understands written content in work relateddocuments.
• Writing - Communicates effectively in writing as appropriate for the needsof the audience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world\xe2\x80\x99s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you.

Marriott