Manager, In Room Dining
(7914)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests\' stay to bring their dreams and desires to life. With an atmosphere that\'s chic but wonderfully unstuffy\xe2\x84\xa2, and a team who are meticulous but warm, we seek to exceed our guests\' expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai - One&Only One Za\'abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest\'s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it\'s our passion.

About the Role:

One&Only One Za\'abeel are seeking an experienced Manager, In-Room Dining to oversee the in-room dining operations in our ultra-luxury pre-opening hotel. The successful candidate will be responsible for managing all aspects of the in-room dining operations, ensuring that we provide exceptional service and memorable experiences for our guests.

Role Responsibilities:

Manage all aspects of the in-room dining operations, including staffing, scheduling, training, and performance management

Develop and implement standard operating procedures (SOPs) to ensure consistency in service delivery and quality standards

Work with the culinary team to develop and execute menus that meet the needs and expectations of our guests

Ensure compliance with all health and safety regulations, including food safety and hygiene

Build and maintain strong relationships with guests, vendors, and partners

Conduct regular audits of operations to identify areas for improvement and implement corrective actions

Stay up-to-date with industry trends and best practices to ensure the continued growth and success of the in-room dining services

Manage budgets, forecast expenses, and ensure cost-effective operations

Collaborate with other departments within the hotel to ensure seamless service delivery to guests

Key Skills and Requirements:

Bachelor\'s degree in hospitality, business administration, or a related field

At least 5-7 years of experience in in-room dining or related hospitality operations, with a proven track record of success

Strong leadership and management skills, with the ability to motivate and inspire a team

Excellent communication, interpersonal, and customer service skills

Strong problem-solving and decision-making skills

Ability to work under pressure and manage multiple priorities in a fast-paced environment

Proven experience in budget management and forecasting

Knowledge of food safety and hygiene regulations

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Kerzner International