Manager Cs Core
UAE, United Arab Emirates
Job Description
1. Job details
Entity
du
Band
Band 4
Job
Manager CS Core
Job Code
115.350
Position Title
Manager CS Core
Reports to Position
Director - Specialized Network Operations
Department:
Core and content services
Division:
Technology
Written on:
Revised on:
How many colleagues are being managed?
Direct reports:
TBA
Team total:
TBA
Financial Dimensions:
(Capex / Opex)
Key Accountabilities (6 \xe2\x80\x93 8 accountabilities max)
- Ready to work on 24 X 7 X 365 days.
- Coordinate with other departments, teams, vendors, and suppliers to determine business requirements, execute projects, and set service standards.
- Review, approve and oversee implementation of Change Requests multiple platforms as per the requirements of various technology teams or as needed by the business for introducing new products in accordance with existing change management process.
- Plan and implement patches and updates on multiple platforms to resolve any existing bugs or performance issues and also assessing the overall impact of any unexpected behavior of the new change.
- Plan, coordinate and monitor the various network activities/maintenance programs.
- Regular engagements with the vendors and partners to review and address all the operational issues and requirements.
- Manage, supervise and evolve the Circuit Switching network Operation to maintain the high-level service quality level and the long-term viability of the network.
- Budget control for Core and Content services domain.
- Lead the performance management process that measures and evaluates progress against goals for the organization.
- Provide for all staff (employed resources, trainees (GTs) and outsourced services) a strong day-to-day leadership presence and support an open-door policy among all staff.
- Recruitment, hiring, and compensation of new resources for the team.
- Benefits administration and oversight
- Regulatory oversight and legal compliance
- Professional training and development, including new employee orientation.
- Manage outsourcing contracts to integrate local resources development.
- Support the team in their efforts to develop in-house local resources.
- Develop, negotiate and manage arrangements with external providers or contractors.
- Minimum 12-17 years of experience 10 of which in a similar role in telecommunication industry.
- Good understanding of Network and mission critical infrastructure from operational and maintenance technical aspects
- Proven ability to lead large transformation projects.
- Ability to lead teams and groups.
- Strong negotiation and facilitation skills
- Proven track record of managing vendors
- Proven track record in governance and financial management
- Strong management skills in a multi-cultural and multi-national environment
- Fluent in English and Arabic is advantage.
- Think strategically (Level 3 of 5)
- Achieve tangible results (Level 3 of 5)
- Lead breakthrough change (Level 3 of 5)
- Exceed customer expectations (Level 3 of 5)
- Nurture, Inspire and Motivate (Level 3 of 5)
- Target win-win outcomes (Level 3 of 5)
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Job Detail
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Job IdJD1611411
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUAE, United Arab Emirates
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EducationNot mentioned