• Support AVP of Communication and Performance Framework to establish an engaging communications framework within the Distribution & Sales team for internal communications
• Support in implementing a clear communication framework increasing the impact of communications, staff engagement and ease to absorb
• Support with the embedding of the FABWAY framework ensuring it is embedded as a way of working across all of the channels and is devloped to support the growth in the business
• Support all stakeholders to promote and develop FABWay by embedding, coaching and ongoing improvement of the framework.
• Organise, plan and run colleague engagement events to create a high performing environment
• Produce high quality comunications materials and ensure accuracy of the information shared
• Increase the engagement of all communications, read rates, impacts and understanding

• Collating and writing monthly business updates e.g. for the PBG monthly newsletter, CX Action plans across D&S)
• Supporting with Business, Project and Strategic Communications (e.g. Business update packs, Business Cases, Launches etc.).

• Supporting with projects, particularly from an internal comms perceptive
• Owning and Driving Customer First Initiatives within D&S.

• University Degree or Equivalent Qualification (Sales Diploma or certification preferable)

• Minimum 2 years Banking Experience
• An understanding of employee communications
• Be able to write communications tailored to the audience from senior leadership
• Be well organized and planned and set high standards to deliver recognition events
• Have very high standards of presentation skills and written skills

• Communications Framework. Write and create timely, engaging and informative communications for D&S Team.
• FABWAY - embedding, and supporting with ongoing improvements to the framework
• Colleague engagement - Increased recognition and colleague engagement
• Management and delivery of events
• Ad Hoc support for AVP of Comms and Performance Framework and stakeholders

First Abu Dhabi Bank