Job Description

Manager, Colleagues Facilities
(17383)
Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.
Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture.
About The Role
The Manager, Colleagues Facilities, oversees all aspects of housing operations within our organization, ensuring efficient management and maintenance of the company accommodation. This role requires strong organizational skills, leadership capabilities, and a commitment to providing excellent service to colleagues.
Key Duties and Responsibilities

• Create and devise a cleaning plan for the colleagues' housing and ensure its daily completion.
• To ensure the Emergency Response plan is prepared daily and discussed with the team as part of the daily briefing.
• Conduct the required training for housing staff whenever needed to enhance the performance of the team.
• Conduct random room inspections and keep data for the entire Housing.
• Approve all necessary cleaning and associate supplies and ensure correct tracking of usage.
• Conduct daily, weekly, monthly & quarterly audits to make sure the entire housing operation is running smoothly and has no discrepancies.
• Make sure all housing notice boards are up to standard.
• Performance management of the team and 1 on 1 sessions to keep the performance of the team up to standards.
• Enforce and uphold the rules and regulations of the colleagues' housing.
• Maximize awareness of safety and security amongst the colleagues in the housing.
• Inspect staff housing rooms to make sure the rooms/apartments are taken care by staff up to the standards.
• Prepare Housing database for monthly reporting.
• Make a weekly/monthly BAS Cares portal complaint comparison report.
• Review daily the BAS Cares portal complaints related to housing operations and to make sure are complaints and concerns are addressed on time.
• Monthly & quarterly housing inventories covering stores and apartments.
• Prepare property Asset report.
• Prepare monthly housing scrap report.
• Monitor daily usage of transportation operations.
• Communicate awareness to staff using communication tools & housing notice boards.
• Coordinate with the Transportation Company in case of any changes in transportation operations.
• Walk around the entire housing to make sure all areas are safe and secure & have no maintenance issues.
• Coordinate with the engineering team in related to building maintenance issues.
• Supervise the new arrival experience to make sure all new joiner staff are taken care of upon arrival.
• Conduct new arrival orientation & housing tour and brief housing rules and regulations.
• Ensure that colleagues' rooms and public areas undergo consistent inspection.
• Implement effective Sports activities and ensure colleagues' participation at all levels.
• Ensure an effective Associates Recognition Program, increasing Associates productivity, morale, and attendance.
• Ensure that the checklist of all the Fire and Safety Equipment is completed.
• Coordinate with the Housing team for all incoming new hires and implement the arrival experience.
• To ensure that every job is done to a high standard that all work schedule is done on time.
• Identifying and resolving all personnel problems related to housing and personnel welfare.
• Conduct a housing audit to make sure the entire housing operation is up to standard.
• Investigate the housing incidents and make an incident report.
• Checking daily recreation facilities to make sure all facilities are up to standard.
• Organize sports activities for colleagues and assist in sports events.

Experience & Educational Requirements

• Higher Degree / Diploma in any field from a reputable university
• Proven experience in property management or housing management, with a minimum of 5 years.
• Accommodation operation
• Housekeeping operation
• Computer Literate, especially in Microsoft Office
• 5 Star Hotel & Hospitality experience
• Recreation & sports activities
• Good interpersonal and communication skills.
• Report writing and presentation skills
• Supervisory skills
• Planning and organizing skills
• Organizational awareness
• Reception and adaptation to change
• Problem-solving and dispute settling.
• Timely handling and tracking of files on a case-by-case basis.

Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Skills Required