Job Description

Key Accountabilities


Develop strategies to steer and monitor all partnerships and contracts by providing proactive and effective directions and governance for internal/external stakeholders as well as contract performance management to enhance the overall business. Direct and manage contracts to show gaps and opportunities for further enhancement. Develop and evaluate sales partners profitability and operating models on periodic basis and provide the appropriate directions/recommendations for overall optimization. Propose and implement preventive and protective frameworks to safeguard EITC from potential losses/fraud/business impact. Manage legal and financial disputes with all C&Cs partners in liaison with different internal/external stakeholders on the resolution and recovery of losses. Progressively reduce costs of sales & operations by activating service credits, infraction policy, and indemnity terms with all sales and service partners Set annual and short-term targets for team members by effective use of EPMS and proper reviews.
Qualifications, experience, skills and competencies


Experience:


15 years' experience in similar role in telecommunications/service providing industry. 15 years of experience in telecom business, Partnerships & channels developments. Teamwork, Presentation skills and good communication skills
Qualifications:


MBA - Master of Business Administration in International Business. PMP - Certified Project Management Professional. Certification in negotiation and problem solving. Advance MS Office especially in PowerPoint and excel.
Skills


Project Management Legal & Commercial contracts development and management Strong knowledge of telecom products and services Highly analytical skills Advanced MS Excel skills Presentation skills. Experience with team management Organizational Commitment Strong writing and communication skills Strong understanding of Business & IT Intersection High standard of Telecommunication product and service knowledge, ideally across Fixed and Mobile Track record of high standards of performance High standard of personal motivation and initiative Ability to respond positively to working within a multi cultured and operationally pressurized environment. People Management & Leadership Skills Customer Experience Measurement and Management domain knowledge
Competencies


Please provide the level of competency as per the grade: Level

1

for Band 6, Level

2

for Band 5, level

3

for Band 4, level

4

for Band 3.


Think strategically (Level 3 of 5) Achieve tangible results (Level 3 of 5) Lead breakthrough change (Level 3 of 5) Exceed customer expectations (Level 3 of 5) Nurture, Inspire and Motivate (Level 3 of 5) * Target win-win outcomes (Level 3 of 5)