Overview

Reporting to the Head of Business Continuity, the Manager, Business Continuity (BC) is responsible for developing, implementing, and maintaining a comprehensive business continuity plan that ensures the continuity of essential business operations during emergencies, disasters, or other disruptions. This position will work closely with cross functional teams across the organization to identify critical business functions and implement strategies to minimize the impact of disruptions to these functions. The Manager, Business Continuity will also be responsible for providing direction and leadership to the business continuity team at the asset level.

*Please note this role is only for United Arab Emirates National candidates.

Physical Demands and Work Environment:

Typical physical demands may include a high degree of manual dexterity to sufficiently perform computer functions, produce materials on a PC, operate basic office equipment, operate audiovisual equipment, physically move/lift/carry relevant equipment/materials, visit multiple facilities/ assets across the M42 network, and stand/present in front of a group of people during the employee\xe2\x80\x99s work day.

Responsibilities

Organizational Culture & Compliance:

• Adheres to the division\'s policies, procedures and standards while ensuring compliance with applicable regulatory bodies.
• Contributes towards an innovative culture of continuous improvement for enhancing operational efficiency and effectiveness.
• Participates in meetings and maintains professionalism and confidentiality as per the organization\'s standard code of conduct.
• Completes personal performance evaluation cycle in a timely manner.

Business Strategy:

• Develop and maintain a comprehensive business continuity plan for the healthcare organization, including emergency response procedures, crisis management plans, and disaster recovery plans.

Business Continuity:

• Demonstrate leadership in the development, implementation and maintenance of an appropriate BCMS.
• Monitor and evaluate the effectiveness of the business continuity plan and make recommendations for improvement based on best practices and industry standards.
• Serve as the primary point of contact for all business continuity-related issues and provide guidance and direction to cross-functional teams during emergency situations.
• Ensure effective two-way communication between assets, senior management, DOH/DHA and NCEMA.
• Provide advice to all staff regarding BCM activities and updates.
• Support and provide guidance in BC to identify and evaluate impacts and risks.
• Maintain up-to-date knowledge of industry trends, emerging threats, and best practices in business continuity planning.

Training:

• Coordinate and conduct regular business continuity testing and exercises to ensure that the plan is effective and up-to-date.
• Identifying any corrective actions plans and monitor closure of open action plans.
• The undertaking of Orientation and Mandatory training in relation to BCM topics.
• Assisting with the coordination of the BC preparedness program, ensuring that staff is competent with equipment and procedures.
• Acting as a resource for BCM and raising awareness among asset BC Leads and staff members.
• Collaborating with other departments to identify and reduce safety risks for staff, residents, and visitors.
• Participating in and providing guidance for BCM, Crisis Management and Disaster Management improvement projects.

Investigations & Reporting:

• Investigating BCM, CM and DR incidents and near misses to determine the root causes, trends, and adequacy of precautions and training.
• Recommending revision of current training programs, development of new training programs and process redesign or new equipment to lessen accidents, incidents, and injuries.
• Performing other applicable tasks and duties as assigned.
• Participating in BC Audits required and assisting with completion of the recommended corrective actions.
• Performing both scheduled and unscheduled audits to identify opportunities for improvement, distributing reports and completing the follow-up to ensure corrective actions are taken.
• Facilitation of 3rd Party Compliance Audits within the organization in relation to BCM aspects.
• Development and maintenance of the applicable registers and programs in accordance with BCM requirements (Risk Register, Legal Register etc.)
• Undertake scheduled Inspections in conjunction with Senior Management.
• Identifying areas for BCM, CM and DR improvement.
• Assisting in the maintenance and revision of BC response and recovery plans and procedure.
• Investigating and thorough follow up, assisting all departments with corrective actions where identified.
• Assisting departments to develop department specific action plans.

Communication:

• Communicates effectively with team members and maintains good inter-functional liaison to ensure smooth implementation of operational activities.
• Communicates applicable regulatory requirements in a timely and clear manner within the division.

Qualifications

Physical Demands and Work Environment:

Essential:

• Typical physical demands may include a high degree of manual dexterity to sufficiently perform computer functions, produce materials on a PC, operate basic office equipment, operate audiovisual equipment, physically move/lift/carry relevant equipment/materials, visit multiple facilities/ assets across the M42 network, and stand/present in front of a group of people during the employee\xe2\x80\x99s work day.

Education:

Essential:

• Bachelor\'s degree in healthcare administration, business administration, or a related field.

Preferred:

• Master\'s degree

Experience:

Essential:

• Minimum of 3 years of experience in business continuity planning or emergency management.

Preferred:

• BC experience in a healthcare setting.

Certification and Licensure:

Essential:

• OSH Practitioner Registration as per OSHAD-SF Mechanism 8.0- OSH Practitioner Registration, OSHAD-SF, v3, 2016.
• Maintenance of professional registration and work towards upgrading OSH Practitioner Grade.

Preferred:

• Auditor Training/Qualification.
• NEBOSH certificate, Lead Auditor OHSAS 18001:2007 Certified with a valid Qudorat Registration under OSHAD- SF with Grade \xe2\x80\x9cA\xe2\x80\x9d.

Job Specific Skills and Abilities:

Essential:

• Strong project management skills and experience in leading cross-functional teams.

Knowledge of healthcare operations, regulations, and industry standards.
Ability to work under time constraints and manage complexity is a requirement. * Excellent communication and interpersonal skills, with the ability to communicate effectively with all levels of the organization.

Ability to work independently and collaboratively in a fast-paced environment.
Analytical and problem-solving skills. * Proficiency with Microsoft Office suite.

• Fluency in written and spoken English.

Preferred:

• Fluency in written and spoken Arabic.
• Certification in business continuity planning, emergency management, or related field.

Mubadala Health